Summary
Overview
Work History
Education
Skills
Timeline
Rose Marie DeLuca

Rose Marie DeLuca

Jackson,CA

Summary

Proven to enhance customer satisfaction and engagement, I leveraged my cash handling expertise and empathy at Dollar General to exceed service expectations. Demonstrating reliability and exceptional customer service skills, I adeptly balanced cash drawers and nurtured patient relationships, significantly contributing to a positive and efficient environment.

Overview

6
6
years of professional experience

Work History

Cashier

Dollar General
11.2022 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Nursing Assistant

In Home Health Care Services Inc.
01.2018 - 04.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Education

Certified Nursing Assistant / CNA - Nursing

Golden Oak Nursing School, Stockton, CA
04.2012

Registered Dental Assistant / RDA - Dental Assisting

Andon Dental School, Stockton, CA
06.2007

Associates - Business Computer Science

San Joaquin Delta College, Stockton, CA
05.1981

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Basic Math Competence
  • Payment Processing
  • Conflict Resolution
  • Cash Drawer Balancing
  • ID Verification
  • Currency counting
  • Decision Making Aptitude
  • Daily Reporting
  • Drawer balancing
  • Order Verification
  • Reports and documents
  • Proficient in Software
  • Problem-Solving
  • Honest and Dependable
  • Professionalism
  • Reliable and Responsible
  • Adaptable and Flexible
  • Cooperative Attitude
  • Work Task Prioritization
  • Coin and Currency Counting
  • Service Minded
  • Attention to Detail
  • Policies and Procedures

Timeline

Cashier - Dollar General
11.2022 - 03.2024
Nursing Assistant - In Home Health Care Services Inc.
01.2018 - 04.2023
Golden Oak Nursing School - Certified Nursing Assistant / CNA, Nursing
Andon Dental School - Registered Dental Assistant / RDA, Dental Assisting
San Joaquin Delta College - Associates, Business Computer Science

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Rose Marie DeLuca