Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rosemarie Mallon

Bloomfield,NJ

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Entry-level teaching professional with solid multitasking, time management and communication skills combined with unwavering devotion to student success. Knowledgeable about curricula, lesson planning and individual student mentoring approaches. Detail-oriented food service professional with experience in a leadership and crew member role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service.

Overview

7
7
years of professional experience

Work History

Shift Leader

Jersey Mikes
Clifton, NJ
10.2021 - Current
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Frequently inspected production area to verify proper equipment operation.
  • Observed packing operations to verify conformance to specifications.
  • Worked with 200-500 of customers per day, both new and familiar.
  • Handling about 200 transactions hourly.

Sandwich Artist

Panera
Rutland, United States
04.2021 - 08.2021
  • Assisted customers in choosing menu items by providing food complementing information.
  • Greeted new and familiar guests, promoted specials and took orders. Working with hundreds of guests per day.
  • Managed online and in store customers and orders, dealing with up to 3 people, resulting in 100-200 orders being done every hour.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Trained multiple team members to prepare sandwiches and other items according to instructions.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Readied hundreds of customers' take-out orders per hour in secure bags with appropriate amounts of condiments, silverware and napkins.

Preloader

UPS
Rutland, United States
04.2020 - 09.2020
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Lifted and slid packages weighing up to 120 pounds on conveyor belts to transport items.
  • Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
  • Strapped items down over protective padding to secure throughout transportation.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Managed warehouse operations and verified proper shipment procedures.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets and tape to protect from damage.

Student Teacher

Awana Clubs
Rutland, United States
09.2012 - 05.2018
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
  • Stood in for teachers, checking lesson plans to provide consistent teaching to students.
  • Conferred with qualified teacher to establish instructional targets and prepare lessons to cover source topics.
  • Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
  • Cultivated positive relationships with administration, teaching staff and students.
  • Reviewed faculty handbooks, regional curricula and student guides to formulate deep understanding of duties and student expectations.
  • Worked with up to 50 students daily, working in groups and individually.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Education

BBA - Religious Education

Davis Bible College
Pottersville, NY
08.2021

Associate of Arts - Liberal Arts And General Studies

Community College of Vermont
Center Rutland, VT
06.2019

Skills

  • Customer Service Management
  • Team Leadership
  • Verbal and Written Communication
  • Student Motivation and Engagement
  • Positive Reinforcement Strategies
  • Group Teaching Abilities
  • Audio-Visual Aids
  • Inventory Counts
  • Adaptability and Flexibility
  • Multitasking and Prioritizing
  • Teamwork and Collaboration
  • Customer Service

Accomplishments

  • I graduated Sum Cum Lade at 19.
  • I graduated as Valedictorian at 19.

Timeline

Shift Leader

Jersey Mikes
10.2021 - Current

Sandwich Artist

Panera
04.2021 - 08.2021

Preloader

UPS
04.2020 - 09.2020

Student Teacher

Awana Clubs
09.2012 - 05.2018

BBA - Religious Education

Davis Bible College

Associate of Arts - Liberal Arts And General Studies

Community College of Vermont

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Rosemarie Mallon