Summary
Overview
Work History
Education
Skills
Timeline
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Rosemarie Marx

Tucson,AZ

Summary

Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at US Patriot. Excelled in relationship building and problem-solving, significantly enhancing customer satisfaction and repeat business. Demonstrated expertise in cash handling and merchandise display, alongside a proven ability to thrive in team environments. Achieved consistent commendations for punctuality and goal-oriented approach.

Overview

14
14
years of professional experience

Work History

Sales Associate

US Patriot
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Built relationships with customers to encourage repeat business.

Personal Shopper

Safeway
09.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Secretary's Assistant

Plaza Sand and Gravel
01.2017 - 07.2024
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

Dental Lab Technician

P/k’s Dental Creations
06.2012 - 12.2016
  • Established strong communication channels with team members and clients, enhancing collaboration efforts.
  • Reduced turnaround time for dental appliances through effective time management and organization skills.
  • Continuously updated knowledge in new materials and technologies, resulting in improved product offerings for clients.
  • Loaded newly constructed teeth into porcelain furnaces to bake porcelain onto metal framework.
  • Fabricated custom dental appliances such as crowns, bridges, dentures, and implants with precision craftsmanship.
  • Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.

Sales Associate

Goodwill
05.2011 - 08.2011
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

TJX Companies
02.2011 - 05.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

No Degree - Nursing

University of Mindanao
Philippines

High School Diploma -

Rizal Memorial College
Philippines
03-2004

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Stocking and receiving
  • Store opening and closing
  • Cleaning techniques
  • Merchandise display

Timeline

Sales Associate

US Patriot
09.2024 - Current

Personal Shopper

Safeway
09.2024 - Current

Secretary's Assistant

Plaza Sand and Gravel
01.2017 - 07.2024

Dental Lab Technician

P/k’s Dental Creations
06.2012 - 12.2016

Sales Associate

Goodwill
05.2011 - 08.2011

Sales Associate

TJX Companies
02.2011 - 05.2011

No Degree - Nursing

University of Mindanao

High School Diploma -

Rizal Memorial College

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Rosemarie Marx