ROSEMARIE REYES
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Call Center Representative
811 infrastructure department
Chicago, Illinois
12.2024 - Current
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customers.
- Create Dig tickets for Comed, Peoples Gas, Contractors and private companies.
- Proofread dig ticket information before submitting to make sure address is correct.
- Use of google maps and 80 acres maps to create dig tickets that are complex may need ranges to be properly marked.
- Create emergency dig tickets for utility companies while accurately reviewing dig tickets for approval.
Home Aide
Abcor Home Health
Chicago, Illinois
01.2023 - 12.2025
- Ran errands for clients, bought groceries and procured other household items.
- Performed light housekeeping and organization to maintain safe and clean environment.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information.
- Accompanied clients on doctor visits and provided transportation when needed.
- Participated in continuing education programs related to home health care best practices.
Paralegal
Marinosci Law Group
Chicago, IL
04.2016 - 12.2016
- Prepared and formatted legal documents, including motions, pleadings, and exhibits for court submission.
- Monitored legal compliance to ensure adherence to state and federal regulations throughout case proceedings.
- Collaborated with attorneys to draft legal correspondence, including notices and court filings.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Organized exhibits for trial by preparing materials and supporting documentation.
Legal Assistant
Johnson Blumberg & Associates
Chicago, IL
07.2015 - 11.2015
- Draft Judgments Affidavits by reviewing judgment figures that were sent from clients.
- Compiled and organized case files for attorneys, ensuring all documents were up-to-date and easily accessible.
- Drafted and prepared legal documents, including pleadings and discovery requests, in accordance with court requirements.
- Performed data entry and maintained accurate records in legal databases for case tracking and billing purposes.
Legal Assistant
Ira T Nevel
Chicago, IL
12.2011 - 05.2013
- Review Judgment packages make copies and send to defendants.
- Draft dismissals and send to appropriate county to be entered and send to Attorney or Homeowner's upon request.
- Review client sites and enter Judgment hearing date.
- Performed data entry and maintained accurate records in legal databases for case tracking and billing purposes.
- Monitored court deadlines and scheduled hearings, ensuring timely compliance with all legal requirements.
Service Clerk
Pierce & Associates
Chicago, IL
06.2006 - 08.2011
- Reviewing of Service returns make sure proper service was done and enter service complete date in AS400 and client sites.
- Notarize and complete publications when service could not be done.
- Make sure all publications were reviewed and signed by Attorney.
- Collaborated with team members to streamline service operations and improve workflow efficiency.
Education
Associates in Business Administration - Business
DeVry University
Chicago, IL 11.2024 - 12.2025
Certificate - Business Administration
DeVry University
Chicago, IL 11.2024 - 12.2025
High School Diploma -
Kelvyn Park HIGH SCHOOL
Chicago, ILSkills
- Microsoft office products
- Real Estate
- Excel
- Front Desk
- Microsoft Word
- Customer Service
- Microsoft Office
- Typing
- Adobe Acrobat
- Legal Drafting
- Microsoft Outlook
- Word Processing
- Data Entry
Timeline
Call Center Representative
811 infrastructure department
12.2024 - Current
Associates in Business Administration - Business
DeVry University
11.2024 - 12.2025
Certificate - Business Administration
DeVry University
11.2024 - 12.2025
Home Aide
Abcor Home Health
01.2023 - 12.2025
Paralegal
Marinosci Law Group
04.2016 - 12.2016
Legal Assistant
Johnson Blumberg & Associates
07.2015 - 11.2015
Legal Assistant
Ira T Nevel
12.2011 - 05.2013
Service Clerk
Pierce & Associates
06.2006 - 08.2011
High School Diploma -
Kelvyn Park HIGH SCHOOL