Rosemary Alvarenga
Four Oaks,NC
Summary
Dedicated server with a strong focus on exceptional customer service, cash handling, and guest engagement. Proven ability to manage multiple tasks efficiently in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Server
El Charro Mexican Restaurant
Benson, NC
09.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen staff to ensure seamless food preparation and presentation.
- Maintained cleanliness and organization of dining area and service stations.
- Processed payments efficiently using point-of-sale system to streamline transactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
BOH Team Member/Server
Pizza Inn
Dunn, NC
01.2025 - 09.2025
- Prepared and assembled pizza orders efficiently to meet customer demands.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Collaborated with team members to ensure timely completion of food prep tasks.
- Operated kitchen equipment, adhering to safety protocols and operational guidelines.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
South Johnston High School
Four Oaks, NC12-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Sales expertise
Languages
Spanish
Professional Working
Interests
- Music
- Fashion
- Sewing, and crafts
Timeline
Server
El Charro Mexican Restaurant
09.2025 - Current
BOH Team Member/Server
Pizza Inn
01.2025 - 09.2025
High School Diploma -
South Johnston High School