Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosemary Cordova Guity

Brooklyn,NY

Summary

Proven track record in enhancing customer experiences and sales at Best Buy, with a strong foundation in customer service excellence and cash register systems. Demonstrated ability to maintain high accuracy levels in money handling, coupled with exceptional customer assistance and a commitment to security and safety. Skilled in team contribution and front-end performance optimization, consistently meeting business needs with flexibility and reliability. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Punctual and honest [TJmaxx] with solid background in [Tjmaxx] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Committed and hardworking [tjmaxx] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

2
2
years of professional experience

Work History

Cashier

Best Buy
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Security Officer

Allied Universal Security Services
07.2024 - 08.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.

Front End Associate

Tjmaxx
11.2022 - 06.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales of promotional items, engaging customers with product benefits and special offers.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Cashier

Smashburger
08.2022 - 11.2022
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Bachelor of Science - Pre-Medicine

Husson University
Bangor, ME
06.2027

High School Diploma -

Transit Tech CTE High School
Brooklyn, NY
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Customer Relations
  • Basic Math Competence
  • Cash register systems
  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Time Management
  • Front-end Performance Optimization
  • Product restocking
  • Team contribution

Languages

Spanish
Full Professional

Timeline

Security Officer

Allied Universal Security Services
07.2024 - 08.2024

Cashier

Best Buy
09.2023 - Current

Front End Associate

Tjmaxx
11.2022 - 06.2024

Cashier

Smashburger
08.2022 - 11.2022

Bachelor of Science - Pre-Medicine

Husson University

High School Diploma -

Transit Tech CTE High School
Rosemary Cordova Guity