Rosemary Garcia
Walgreens
Everman,Texas
5
years of professional experience
Dynamic Shift Lead at Walgreens with a strong focus on customer service and team motivation. Successfully trained cashiers, enhancing operational efficiency and reducing wait times. Proven expertise in cash handling and inventory management, driving consistent guest satisfaction and fostering a collaborative work environment.
Work History
Shift Lead
3 Years 1 Month- Supervised cashier shifts, ensuring accurate transactions and consistent customer service.
- Trained new cashiers on register procedures, store policies, and checkout standards.
- Resolved payment discrepancies and balanced cash drawers at shift close.
- Coordinated front-counter workflow to reduce wait times during busy periods.
Cashier Team Lead
1 Year 11 Months- Supervised cashier shifts, ensuring accurate transactions and consistent customer service.
- Trained new cashiers on register procedures, store policies, and checkout standards.
- Resolved payment discrepancies and balanced cash drawers at shift close.
- Coordinated front-counter workflow to reduce wait times during busy periods.
Education
High School Diploma
Skills
Customer service focus
Employee training
Guest service
Team motivation
Operations management
Inventory management
Shift leadership
Cash handling
Timeline
Shift Lead
Walgreens
08.2023 - 09.2026Read More
Cashier Team Lead
Comet Cleaners Franchise Group LLC
08.2021 - 07.2023Read More
Penn Foster Career School
High School Diploma
Read More