
Experienced Office, Production and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Worked with municipalities to gain permits and establish licensing
Reconciled time sheets
Scheduled sales, sub contractors
Job costing
Worked with vendors
Data Entry and Coding
Managed Accounts Receivable and Accounts Payable
Inbound and Outbound customer, vendor and insurance calls
Service Dispatching
Handled sensitive information with discretion and confidentiality
Excellent written and verbal communication skills
Took on any other jobs or assignments as needed
Researched accounts and completed due diligence to resolve collection problems.
Reviewed, researched and corrected discrepancies and customer concerns.
Improved overall collections efficiency by implementing strategic collection plans and processes.
Oversaw daily postings of payments to customer accounts.
Inbound and Outbound calls
Updated and notated accounts
Acted as legal liaison with attorney regarding liens.
Billing
Managed daily office operations, ensuring efficiency and organization across all departments.
Coordinated schedules and appointments for staff, optimizing time management and resource allocation.
Implemented streamlined communication processes, enhancing collaboration among team members.
Data Entry and Coding
Payroll
Accounts Receivable and Payable
Worked with Vendors
Material Sourcing
Customer Service
Dispatch
Billing and Collections