Rose N Saillant

• Managed incoming calls and directed to appropriate department.
• Maintained patient confidentiality in line with HIPAA regulations.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Organized paperwork such as charts and reports for office and patient needs.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Supported office staff and operational requirements with administrative tasks.

Solved billing problems and answered customer inquiries. Worked well with other employees to ensure the highest degree of customer service. Assisted with a variety of daily tasks to achieve ultimate store productivity.