Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Manager of Operations
Little Lime Guesthouse
12.2021 - 11.2023
Interacted well with customers to build connections and nurture relationships.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Partnered with vendors and suppliers to effectively manage and budget.
Resident Doctor
Bienfaisance Hospital Of Pignon
06.2020 - 06.2021
Adhered to universal precautions and other appropriate infection control practices.
Instructed and advised patients regarding preventive health care measures to promote early detection, diagnosis and management of medical conditions.
Engaged with other professionals to impart knowledge and discuss best treatment courses.
Reduced hospital readmissions through diligent follow-ups and proactive management of chronic conditions.
Assisted in surgical procedures, ensuring adherence to best practices and optimal patient outcomes.
Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
Placed orders for laboratory tests and interpreted results for accurate decision-making.
Conducted rounds to monitor patient progress and recovery.
Reviewed patient allergies, problems, medications, and immunization statuses.
Delivered high-quality care under pressure during emergency situations, stabilizing critically ill patients for further treatment.
Handled crisis situations with poise, demonstrating strong leadership skills and ability to make informed decisions under pressure.
Education
M.D. - Medicine (Pre-Medicine)
Universite Quisqueya
Port Au Prince, Haiti
10.2020
High School Diploma -
College Regina Assumpta
CAp HAitian, Haiti
06.2013
Skills
Scheduling
Marketing Strategies
Administrative Management
Employee reviews
Revenue Growth
Financial Administration
Proficient in Excel
Customer Service
Employee Relations
Hiring and Onboarding
Accomplishments
Graduated 6 months earlier from pre-med.
Chief resident of year 5.
Resolved product issue through consumer testing.
Leadership
Volunteer at Community Health
Mobile clinic
Volunteer helping hand ( feeding the less fortunate)
Operations Manageress at Villa MonteBello Guesthouse & Villa Moringa GuesthouseOperations Manageress at Villa MonteBello Guesthouse & Villa Moringa Guesthouse