Rose (Susanne) Edwards
McMinnville,OR
Summary
An organized and motivated Cybersecurity student, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DSP (Direct Support Professional)
Alliance Services
Newberg, OR
01.2025 - Current
- Documented client information using Alayacare to ensure accurate records
- Ensured compliance with HIPAA regulations during all client interactions
- Resolved issues effectively during shifts to maintain a supportive environment
- Provided exceptional customer service to enhance client interactions
- Communicated with non verbal clients
DSP (Direct Support Professional)
Essential Services
McMinnville, OR
05.2023 - 01.2025
- Coordinated shifts with client and family to align care schedules
- Conducted monthly check-ins to provide client updates to care manager
- Maintained accurate digital client records to ensure up-to-date care
- Exercised discretion while interacting with clients in public settings
Support Specialist
OREGON MENNONITE RESIDENTIAL SERVICES INC
08.2022 - 01.2023
- Facilitated communication with incoming staff, ensuring seamless transitions and continuity of service
- Calmed clients during high-stress situations to restore order and maintain a supportive environment
- Resolved various issues promptly during shifts.
- Recorded data and incident reports using computer documentation to ensure accurate tracking
- Used computer documentation to read shift notes
- Continued with continuing education classes per company policy
Certified Nursing Assistant
Express Healthcare Professionals Group
08.2018 - 08.2020
- Provided compassionate care to patients in diverse situations to promote comfort and trust
- Facilitated communication between nurses and doctors to enhance patient outcomes
- Managed patient records using EPIC software to support efficient care delivery
- Visited multiple hospital locations to provide staffing support
- Practiced HIPAA and followed all protocols
Education
Associate of Applied Science - Cybersecurity
Portland Community College
Portland, OR12-2027
High School Diploma -
Newberg Senior High School
Newberg, OR06-2014
Skills
- Customer service and support
- Team collaboration
- Communication skills
- Documentation skills
- Attention to detail
- Time management
- Problem-solving
- Critical thinking
- Computer literacy
- Multi-tasking
- Visual Studio and PyCharm
Certification
CPR Certified
Timeline
DSP (Direct Support Professional)
Alliance Services
01.2025 - Current
DSP (Direct Support Professional)
Essential Services
05.2023 - 01.2025
Support Specialist
OREGON MENNONITE RESIDENTIAL SERVICES INC
08.2022 - 01.2023
Certified Nursing Assistant
Express Healthcare Professionals Group
08.2018 - 08.2020
Associate of Applied Science - Cybersecurity
Portland Community College
High School Diploma -
Newberg Senior High School