Attentive retail professional brings ten years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of Sales and Onboarding. People- and service-oriented leader with positive attitude and remarkable work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Lead
Nordstrom
08.2015 - Current
Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
Boosted sales through effective upselling of complementary clothing items and accessories.
Developed strong relationships with clients, leading to increased repeat business and referrals.
Trained, coached, and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Used POS system to process sales, returns, online orders, and gift card activations.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Home Health Aide
Right At Home Health Care
01.2023 - 09.2023
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Assisted with daily living activities, promoting patient independence and overall wellbeing.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Conducted thorough candidate screenings, including reference checks and verification of licenses, certifications, and educational credentials.
Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
Education
Associate Professional In Human Resources - Human Resources Development
Coursera
05.2024
Bachelor of Science -
University of North Texas
Denton, TX
05.2018
Skills
Data Entry
Cross-selling techniques
Onboarding Processes
Talent Acquisition
Time Management
Interpersonal Skills
Conflict Resolution
Sales team oversight
CRM proficiency
Verbal and written communication
Job Posting Optimization
Screening resumes
Onboarding Coordination
Certification
PHR - Professional in Human Resources
CPSP - Certified Professional Sales Person
CHHA - Certified Home Health Aide
Timeline
Home Health Aide
Right At Home Health Care
01.2023 - 09.2023
Sales Lead
Nordstrom
08.2015 - Current
Associate Professional In Human Resources - Human Resources Development