Summary
Work History
Education
Skills
Timeline
Generic

Samir Hammadi

Summary

Enthusiastic and detail-oriented server with +10 years of experience in fast-paced restaurants. Proven ability to provide excellent customer service, manage multiple tables efficiently, and contribute to a positive dining experience with leadership role.

Work History

Server

The Marlon Hotel, Margaux
  • .
  • Provided exceptional customer service to enhance guest dining experiences.
  • Took accurate orders and communicated them effectively to kitchen staff.
  • Monitored guest satisfaction and addressed any concerns promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area and restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Handled money transactions accurately while following company procedures for handling cash payments.

ACE HOTEL
  • Familiarity with Point-of-Sale systems is crucial for order entry and payment processing.
  • Demonstrate your understanding of the menu, ingredients, specials, and wine/beverage pairings.
  • Skillfully recommending menu items or beverages to enhance the dining experience and increase sales.
  • Ability to effectively manage multiple tables, orders, and customer needs simultaneously.
  • Clearly and effectively interacting with customers, colleagues, and kitchen staff.

One40 Rooftop Restaurant and Bar
  • Creating a welcoming atmosphere and engaging positively with guests.
  • Collaborating effectively with colleagues to ensure smooth operations.
  • Familiarity with food and drinks ingredients, specials and allergies.
  • Double checking the order to insure its correctly placed.
  • Providing smooth service to ensure guest satisfaction.
  • Ability to effectively manage multiple tables and turning the tables on rush hours without having issues with guest.
  • Time management while checking guest have everything on the table for the service.

Education

HIGH SCHOOL DIPLOMA -

Brooklyn, New York

Skills

  • Customer service
  • Point-of-sale operation
  • Order management
  • Upselling techniques
  • Team collaboration
  • Time management
  • Conflict resolution
  • Guest engagement
  • Stress management
  • Event coordination
  • Active listening

Timeline

Server

The Marlon Hotel, Margaux

ACE HOTEL

One40 Rooftop Restaurant and Bar

HIGH SCHOOL DIPLOMA -

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Samir Hammadi