Summary
Work History
Education
Skills
Timeline
Generic
Roshad Green Younger

Roshad Green Younger

Darlington,SC

Summary

Dynamic leader with a proven track record at AutoZone, adept in operations management and customer relationship management. Excelled in enhancing client satisfaction and team performance through strategic hiring and effective contract negotiation. Skilled in fostering professional development and driving sales growth, demonstrating exceptional team training and pipeline management capabilities.

Work History

Commercial Manager

AutoZone
  • Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
  • Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
  • Strengthened team and organization by recruiting and hiring Number qualified employees.
  • Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
  • Built relationships with clients to establish new contracts.

Supervisor of Operations

Butterball Farms
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.

Sales Manager

Pep Boys Auto Parts & Service
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Education

Norwalk High School
Norwalk
05.1998

Skills

  • Operations management
  • Team Training
  • Contract terms negotiation
  • Customer relationship management
  • Product line management
  • Pipeline management
  • Contract negotiation

Timeline

Commercial Manager

AutoZone

Supervisor of Operations

Butterball Farms

Sales Manager

Pep Boys Auto Parts & Service

Norwalk High School

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Roshad Green Younger