Roshelle Colbert
Claire's
Rialto,USA
1
Certification
16
years of professional experience
Licensed Pharmacy Technician experienced in medication preparation, customer interaction, and inventory management. Delivered high-quality patient care through effective collaboration within healthcare teams and adaptability to evolving needs. Committed to maintaining compliance with safety standards and enhancing skills acquired through Pharmacy Technician program.
Work History
Store Manager
13 Years 7 Months- Motivated team members to enhance sales and provide exceptional customer service through training and coaching.
- Trained and mentored staff, fostering a collaborative team environment.
- Analyzed sales data to identify trends and optimize inventory management.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
Pharmacy Technician Extern
11 Months- Assisted pharmacists in preparing and dispensing medications accurately.
- Provided exceptional customer service by answering inquiries and resolving issues promptly.
- Collaborated with pharmacy team to ensure compliance with safety protocols and regulations.
- Educated patients on medication usage, side effects, and storage requirements.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Restocked automated medication dispensing equipment.
Bistro Server
2 Years 11 Months- Served food promptly and resolved guest complaints with professionalism, ensuring a positive dining experience.
- Skillfully recorded customer orders. Worked with (POS) computer system for automated order
- Completed various maintenance tasks including mopping floors and washing dishes including mopping floors washing dishes etc.
- Delivered exceptional customer service in high-volume bistro setting.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Implemented strategies to enhance guest satisfaction and improve dining experiences.
- Oversaw daily restaurant operations, maintaining cleanliness and organization standards.
Education
Diploma - Pharmacy Technician
Trade school
Skills
Pharmacy Technician Experience
Customer service
Data entry and research
Dosage calculations expertise
Compounding and regulations knowledge
Pharmacological terminology
Inventory Control
HIPAA
Microsoft Office proficiency
Aseptic techniques
Sales Strategy
Compounding assistance
Problem-solving
Marketing
Visual Merchandising
Dosage calculations expertise
Certification
- First Aid Certification
- HACCP Certification
- Pharmacy Intern License
- Pharmacy Technician License
- CPR Certification
Timeline
Pharmacy Technician Extern
Walgreens
01.2021 - 12.2021Read More
Store Manager
Claire's
01.2013 - CurrentRead More
Bistro Server
COURTYARD BY MARRIOTT
01.2011 - 12.2013Read More
UEI College
Diploma from Pharmacy Technician
Read More