Roshni Devi
HAWTHORNE,CA
Summary
Experienced professional focused on meeting or exceeding objectives seeking LVN position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
19
19
years of professional experience
Work History
Customer Order Specialist
Home Depot
Los Angeles, CA
12.2003 - Current
- Positively engaged with customers to understand needs and responded appropriately to questions.
- Established effective working relationships with internal employees, vendors, shipping company contacts and customers.
- Monitored orders and delivered status updates to customers regarding arrivals.
- Contacted vendors to determine shipping dates and availability for specific items to notify customers.
- Assisted call-in customers with questions and orders.
- Maintained customer accounts and relationships.
- Emphasized product specifications to meet customer needs.
- Resolved concerns with products or services to help with retention and drive sales.
- Cultivated and strengthened account relationships to achieve and exceed company targets.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
VOCATIONAL NURSE - Vocational Nursing
California Career Institute
Garden Grove, CA11.2021
High School Diploma -
Levy Adult Center
Torrance, CA11.2017
Associate of Arts - Associate Degree
El Camino College
Torrance, CA05.2016
Skills
- Credit and Debt Card Processing
- Customer Understanding
- Mobility Devices
- Brand Awareness
- POS Transactions
- Installation Requirements
- Site Visits
- Special Projects
- Cash Counting
- Customer Account Review
- Corporate Standards
- Cash Register Systems
Languages
Hindi
Full Professional
Timeline
Customer Order Specialist
Home Depot
12.2003 - Current
VOCATIONAL NURSE - Vocational Nursing
California Career Institute
High School Diploma -
Levy Adult Center
Associate of Arts - Associate Degree
El Camino College
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