Roshonda Anderson
Painesville,OH
Summary
Driven Title Clerk with a proven track record at Lake County Clerk Of Courts, enhancing title transfer efficiency and client satisfaction. Excelled in file management and team collaboration, significantly improving staff performance and operational accuracy. Skilled in document review and effective communication, adept at resolving complex title issues and fostering positive relationships.
Overview
7
7
years of professional experience
Work History
Title Clerk
Lake County Clerk Of Courts
Mentor, OH
08.2022 - 09.2024
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
- Calculated and remitted state sales tax, service, and other charges.
- Communicated with customers to resolve common title issues.
Supervisor
Mentor License Bureau
Mentor, OH
03.2018 - 08.2022
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
High School Diploma - General Education Diploma
Glenville High School
Cleveland, OH06.1998
Skills
- Title processing
- File Management
- Accuracy and Precision
- Title Research
- Document Review
- Documentation Review
- Temporary tags
- Title Examination
- Renewals management
- Data Entry
- Attention to Detail
- Excellent Communication
- Multitasking
- Multitasking Abilities
- Verification
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Reliability
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Decision-Making
- Detail Oriented
- Relationship Building
- Computer Proficiency
- Team building
- Self Motivation
- Public records research
Timeline
Title Clerk
Lake County Clerk Of Courts
08.2022 - 09.2024
Supervisor
Mentor License Bureau
03.2018 - 08.2022
High School Diploma - General Education Diploma
Glenville High School