Rosie Hernandez
Vero Beach
Summary
Professional with experience in customer service and operational support, demonstrating effective communication skills through interactions with customers regarding menu items and resolving complaints. Proven ability to manage inventory and maintain cleanliness in a fast-paced environment, contributing to overall workplace efficiency. Experience in performing opening and closing duties, ensuring that all tasks are completed accurately and timely. Strong attention to detail and adherence to safety guidelines while handling food products and equipment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Penny Hill Subs
Vero Beach
01.2025 - 05.2025
- Educated customers on menu items, product ingredients and nutritional values.
- Resolved customer complaints in a professional manner.
- Assisted management team with inventory counts of food products and beverage supplies.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Team Member
Little Caesars
Vero Beach
09.2024 - 01.2025
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Answered phone calls regarding inquiries about products or services.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
Associate of Science - Culinary Arts
Indian River State College
Ft. Pierce, FLSkills
- Food safety
- Culinary techniques
- Menu development
- Inventory management
- Time management
- Attention to detail
- Self-discipline
- Multitasking and organization
- Workplace efficiency
- Quality assurance
- Verbal and written communication
Certification
- CTE certification
Timeline
Crew Member
Penny Hill Subs
01.2025 - 05.2025
Team Member
Little Caesars
09.2024 - 01.2025
Associate of Science - Culinary Arts
Indian River State College