Detail-oriented have demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Insurance Agent
Farmers Insurance Agency
Laredo, TX
02.2025 - Current
Educated clients on insurance products and coverage options.
Developed tailored insurance solutions based on individual client needs.
Processed policy renewals and modifications efficiently to maintain client satisfaction.
Conducted risk assessments to identify coverage gaps and recommend improvements.
Secretary to Director-Child Nutrition
United Independent School District
Laredo, TX
11.2024 - 04.2025
Managed daily office operations, ensuring efficient workflow and communication among staff.
Coordinated scheduling for meetings, events, and appointments to optimize time management.
Prepared and maintained accurate records, including staff attendance and managing timecards
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Secretary to Director- Continue Education
Laredo College
Laredo, TX
07.2022 - 06.2024
Maintaining a positive working relationship with the Professors, pupils, and other college staff Promoting an atmosphere of friendliness and a desire to serve in the performance of office duties
Maintains good public relations at all times including usual receptionist functions. Helps maintain a clean and attractive office area arrangement conducive to smoothness in office operation and function
Maintains courteous and efficient telephone techniques in utilizing the school phone. Process's routine school mail.
Prepare Requisitions for Director & Staff (Travel & Trainings) Maintains an effective filing system for school records. Create Quarterly class schedules (Banner System) Register Students
Secretary to Principal
UISD-Fasken Elementary
Laredo, TX
10.2012 - 08.2022
Managed daily office operations, ensuring efficient workflow and communication among staff and administration.
Coordinated schedules for faculty meetings and events, optimizing time management for all parties involved.
Prepared and maintained accurate records of student attendance and academic performance.
Maintaining a positive working relationship with the principal, teachers, pupils, and other school personnel. Promoting an atmosphere of friendliness and a desire to serve in the performance of office duties
Maintains good public relations at all times including usual receptionist functions.
Helps maintain a clean and attractive office area arrangement conducive to smoothness in office operation and function
Maintains courteous and efficient telephone techniques in utilizing the school phone. Processes routine school mail.
Maintains an effective filing system for school records.
Assists in accounting for and depositing monies collected at school. (Fundraising Events) Calling Substitute Teacher's Planning of School Events (Student & Employee of the Month)
Renders typing services as required by the principal records.
Manages, as prescribed by the principal, the distribution of supplies.
Education
Associate of Science -
Laredo Community College
Laredo, TX
05-2023
High School Diploma -
Martin High School;
Laredo, TX
05-1991
Skills
Customer service
Licensed insurance agent
Data entry
Fast learner
Microsoft office
Bookkeeping
Office administration
Administrative background
Critical thinking
Accomplishments
Supervised team of 15 staff members.
Achieved passing grade by completing bookkeeping audit with accuracy and efficiency.