Summary
Work History
Education
Skills
Timeline
SalesAssociate

Rosita Sealy

Sales Associate
Valley Stream NY

Summary

Dynamic and dedicated professional with extensive experience in customer service management at Swissport International. Proven ability to assist passengers effectively while enforcing airline policies. Skilled in ticketing and boarding gate procedures, with a strong focus on empathetic communication and problem-solving to enhance customer satisfaction.

Work History

Passenger Service Agent

Swissport International
NY
2024 - 2025
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Tagged baggage and routed to appropriate location for loading and screening.
  • Provided exceptional customer service, addressing passenger concerns promptly and professionally.
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.

Pharmacy Cashier

CVS Pharmacy
Garden City, NY
2024 - 2024
  • Balanced cash drawer at the end of each shift with consistent accuracy, demonstrating strong attention to detail.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Resolved customer complaints by actively listening, empathizing, and offering appropriate solutions.

Education

High School Diploma - General Course

Springer Memorial
Barbados West Indies
07.1974

Skills

Customer service management

Passenger assistance

Ticketing

Airline policies

Boarding gate procedures

Timeline

Passenger Service Agent

Swissport International
2024 - 2025

Pharmacy Cashier

CVS Pharmacy
2024 - 2024

High School Diploma - General Course

Springer Memorial
Rosita SealySales Associate