RosLynn Bowman
McAlester,Oklahoma
Summary
Hello, my name is RosLynn Bowman I am from McAlester, Ok and I am currently a full-time student at SOSU. I transferred to Durant from NSU this spring to pursue my Bachelor in Nutritional Sciences. My ultimate goal is to apply to Optometry school at NSU and one day start my own practice as an O.D. I have been working in the Optical field as an office intern since 2020 and worked my way up from intern to an official position as an Optical Dispenser after graduating from high school. I have a proficient and reliable skillset behind the scenes and with patient services as well. I am a quick and eager learner who is open to criticism for professional growth.
Overview
5
5
years of professional experience
Work History
Optical Dispenser
McAlester Family Eyecare
06.2024 - 01.2025
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
- Provided support to store management by assisting with staff training, and ensuring that new hires were knowledgeable of products and services offered.
- Responsible for monthly inventory orders for contact lenses and uncut lenses.
- Ability to operate advanced optical machinery.
- Educated clients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
- Managed appointment scheduling efficiently while minimizing wait times for customers seeking consultations or adjustments.
- Performed accurate measurements of customers'' facial features using precision tools to ensure optimal frame selection and fitment.
- Competently operate lensometer and edger to measure uncuts for patient orders.
- Skillfully edge lenses to properly fit frames.
- Performed basic vision testing for new patients.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
Optical Intern
McAlester Family Eyecare
07.2020 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within an Optical practice.
- Sorted and organized files.
- Assisted patients
- Increased operational efficiency by cross-training in multiple roles, providing flexibility within the team during peak periods or staff absences.
- Assembled eyeglass frames and lenses.
- Used specialized tools to repair and adjust eyeglasses.
- Shaped lenses appropriately for insertion into frames.
- Provided patient education on proper use and care of lenses.
Education
Bachelor of Science - Nutritional Sciences
Southeastern Oklahoma State University
Durant, OK05-2027
Skills
- Communication and interpersonal skills
- Sales and upselling aptitude
- Visual acuity testing
- Scheduling appointments
- Inventory management
- Order processing efficiency
- Optical equipment operation
- Record keeping
- Optical dispensing techniques
- Lens edging proficiency
- Customer service
- Optical orders
Timeline
Optical Dispenser
McAlester Family Eyecare
06.2024 - 01.2025
Optical Intern
McAlester Family Eyecare
07.2020 - 07.2023
Bachelor of Science - Nutritional Sciences
Southeastern Oklahoma State University
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