Elizabeth Rosner
Royal Oak,MI
Overview
6
6
years of professional experience
Work History
Travel Agent
Archer Luxury Travel
03.2023 - Current
- Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
- Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
Luxury Travel Advisor
Ultimate Jet Vacations
05.2022 - 01.2023
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
- Acted as liaison between clients and preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
- Referenced company contracts and rate desk to balance rate and revenue for client and company.
Inside Sales Representative
RDV Sportsplex Ice Den
12.2020 - 12.2021
- Answered customer inquiries by phone or email and responded promptly.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Maintained records related to sales, returns and inventory availability.
- Provided positive first impressions to welcome existing, new and potential customers.
Outbound Sales Agent
Marriott Vacation Club International
01.2018 - 05.2020
- Conducted 150 outbound phone calls daily to reach potential clients and market timeshare services.
- Identified customers from previously untapped market sectors with innovative call strategy.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Arts - Hospitality Administration And Management
Seminole State College of Florida
Sanford, FL05.2023
Skills
- SalesForce
- MS Office
- Project organization
- Relationship development
- SAP
- Sabre
- Client Loyalty and Retention
Timeline
Travel Agent
Archer Luxury Travel
03.2023 - Current
Luxury Travel Advisor
Ultimate Jet Vacations
05.2022 - 01.2023
Inside Sales Representative
RDV Sportsplex Ice Den
12.2020 - 12.2021
Outbound Sales Agent
Marriott Vacation Club International
01.2018 - 05.2020
Bachelor of Arts - Hospitality Administration And Management
Seminole State College of Florida
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