Ross W. Anziano
Audubon,NJ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Realtor
Weichert Realtors Medford
Medford, NJ
11.2022 - Current
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Realtor
eXp Realty, LLC
Montclair, NJ
01.2021 - 10.2022
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Accompanied buyers during property inspections.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Maintained current and accurate CRM database of prospective customers.
Legal Administrative Specialist
Department of Veterans Affairs
Philadelphia, United States, United States
08.2016 - 06.2021
- Counseled Veterans, dependents, and beneficiaries regarding the full array of benefits available through the Department of Veterans Affairs.
- Developed, analyzed and evaluated information involving research of computerized records by accessing multiple online database systems.
- Provided expert assistance to Veterans regarding documents and evidence needed to properly submit claims.
- Increased customer satisfaction by addressing issues effectively.
Claims Assistant
Department of Veterans Affairs
02.2016 - 08.2016
- Located and established contact with veterans by using Westlaw and other resources.
- Generated correspondence and notices to veterans, family members, and beneficiaries.
- Developed a deep understanding of VA programs and available services, and functioned as a subject matter expert.
Education
BA - History and Psychology
Rutgers University
01.2016
AS - Secondary Education
Camden County College
12.2011
Skills
- Client relations
- Resolving complex issues
- Active NJ real estate license (#2183193)
- Excellent communicator
- Coordinating services
- Database management
Military Service
U.S. Army (June 1993- May 1997)
- Deployed for service in former Yugoslavia (Bosnia), 1995
NJ Army Reserve National Guard (June 2000- November 2005)
- Deployed for service in Iraq (June 2004- November 2005)
References
References available upon request.
Timeline
Realtor
Weichert Realtors Medford
11.2022 - Current
Realtor
eXp Realty, LLC
01.2021 - 10.2022
Legal Administrative Specialist
Department of Veterans Affairs
08.2016 - 06.2021
Claims Assistant
Department of Veterans Affairs
02.2016 - 08.2016
BA - History and Psychology
Rutgers University
AS - Secondary Education
Camden County College