Ross Benitez
Everson
Summary
Ive been nominated as Partner of the Quarter by my coworkers for enhancing team performance and customer satisfaction. Expert in barista training and cash handling, I foster collaboration and maintain high cleanliness standards, ensuring efficient operations and exceptional service. Recognized for implementing effective training programs that elevated product knowledge and service quality.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Lynden, WA
07.2024 - Current
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
- Managed inventory levels, placing orders to maintain stock for peak service periods.
- Implemented training programs that improved team knowledge of product offerings and menu updates.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Education
Art Education
Bellingham Technical College
Bellingham, WA06.2026
Skills
- Cleanliness maintenance
- Barista training
- Bilingual
- Cash handling accuracy
- Drink preparation speed
- Latte art expertise
- Team collaboration
- Customer service
- Attention to detail
- Production and time sequencing
Accomplishments
After a year and a half I was able to level up as shift supervisor from being a barista. I also was involved in the barista championship and got to create latte art with a lot of baristas I’d never met.
Languages
Spanish
Native or Bilingual
Timeline
Barista Shift Supervisor
Starbucks
07.2024 - Current
Art Education
Bellingham Technical College