Microsoft Office
Ross Bertolone
Manager
Markleeville,CA
Summary
Focused and efficient at learning new tasks to maximize project contributions. Solid track record of consistently exceeding targets in productivity and work quality. Always exploring ways to go above and beyond expected performance to support a team.
Overview
11
11
years of professional experience
16
16
years of post-secondary education
Work History
Food and Beverage Manager
Wylder Hotels
Markleeville, United States
03.2021 - Current
- Developed relationships with over 20 suppliers and vendors leading to special volume pricing discounts and availability.
- Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality by 50% YOY.
- Managed bar and wait staff and directed hiring program.
- Used Microsoft platforms to record ordering data and created organization and room storage system.
- Trained 15 food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for large events.
- Analyzed beverage consumption trends, preparing subsequent action plans to maintain product freshness 20 consistent inventory levels.
Brand Ambassador
Barrel Crafted Cocktails INC
South Lake Tahoe, CA
10.2021 - Current
- Designed, filled and arranged eye-catching product floorsets to increase sales.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Planned future sampling opportunities and special events in 2 different states.
- Achieved and exceeded sales goals in line with prescribed selling strategy by 25%.
- Placed new and existing brand products in competitive retail locations.
Lead Supervisor
Nostrana & Enoteca Nostrana
Portland, OR
03.2015 - 03.2020
- Directed team of 15 and delegated daily tasks, streamlined production methods, and enforced quality control measures
- Implemented quarterly menu for two beverage programs to reduce wasted product by 30%
- Responsible for maintaining 100% compliance record for OLCC inspections/audits.
- Oversaw weekly product inventories, ordering, costing, and menu implementation with annual budget of $500k
- Lead interface with over 40 vendors, suppliers, and company owners for beverage related purchasing operating on weekly budget of $5k
Shift Manager/Managing Bartender
Beppe & Giannis Trattoria
Eugene, OR
02.2014 - 04.2015
- Managed $100k bar inventory, restocked supplies and placed orders for wines, beers and mixers.
- Managed $5k in cash on average shift, closed out cash register with 100% accuracy and managed individual cashier reports for wait staff.
- Responsible for daily depository drop, and nightly financial report
- Responsible for training and mentoring new employees to maximize team performance.
Shift Leader
South Eugene Liquor Store
Eugene, OR
01.2012 - 06.2014
- Conducted monthly audits on product base of $500k to ensure adherence to OLCC regulations
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Handled weekly shipping and receiving, overseeing more than 10,000 items per week.
Education
Associate of Science - History And Philosophy of Science And Technology
Lane Community College
Eugene, OR 02.2011 - Current
AAOT - Associates of Arts Oregon Transfer
Portland Community College
Portland, OR 08.2009 - 07.2010
High School Diploma -
Douglas High School
Minden, NV 09.2005 - 06.2009
Skills
Project Management
Operational protocols
Budgeting
Software
Adobe Suite
POS & PMS
Timeline
Brand Ambassador
Barrel Crafted Cocktails INC
10.2021 - Current
Food and Beverage Manager
Wylder Hotels
03.2021 - Current
Lead Supervisor
Nostrana & Enoteca Nostrana
03.2015 - 03.2020
Shift Manager/Managing Bartender
Beppe & Giannis Trattoria
02.2014 - 04.2015
Shift Leader
South Eugene Liquor Store
01.2012 - 06.2014
Associate of Science - History And Philosophy of Science And Technology
Lane Community College
02.2011 - Current
AAOT - Associates of Arts Oregon Transfer
Portland Community College
08.2009 - 07.2010
High School Diploma -
Douglas High School
09.2005 - 06.2009