Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rotianna Daily

Yazoo City,MS

Summary

Dynamic and dedicated professional with a strong background in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Demonstrated expertise in cash handling and maintaining accuracy, while fostering positive relationships that drive repeat business. Committed to teamwork and delivering exceptional service.

Overview

1
1
year of professional experience

Work History

Cashier

McDonald's
01.2024 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Bachelor of Science - Biochemistry

Mississippi State University
Starkville, MS

High School Diploma -

Yazoo City High School
Yazoo City, MS
05-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Written and verbal communication
  • Professionalism and courtesy
  • Complex Problem-solving

Timeline

Cashier

McDonald's
01.2024 - 05.2025

Bachelor of Science - Biochemistry

Mississippi State University

High School Diploma -

Yazoo City High School

Similar Profiles

CREATE PROFILE