Rowdie Burleson
Sanford
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Estimator
Duct Dynasty Clean Air, LLC
2022.04 - Current
- Increased sales leads by developing and implementing effective sales estimation strategies.
- Enhanced customer satisfaction by providing accurate sales estimates and timely followups.
- Streamlined the sales estimation process for improved efficiency and quicker response times.
- Evaluated potential projects for feasibility, determining whether they met company goals before pursuing them further.
Overnight Supervisor
Whole Food Market
2021.08 - 2022.03
- Improved overall store efficiency by effectively managing and delegating tasks to overnight team members.
- Maintained a clean and organized store environment with diligent oversight of nightly cleaning procedures.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
- Boosted customer satisfaction by promptly addressing concerns and resolving issues during overnight shifts.
HVAC-R Mechanic
James Ewing's Contract Services
2018.09 - 2021.08
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Completed circuits by connecting systems to sources of refrigerant, fuel or water, testing all connections for integrity.
- Collaborated with team members to complete large-scale commercial installations within project deadlines.
- Installed components such as duct detectors and ionization bars to improve HVAC system performance.
Education
Associate of Science - Fire Science
Seminole State College of Florida
Sanford, FL08.2020
Skills
- Blueprint Interpretation
- Customer Service
- Relationship Building
- Merchandising and Display
- Time Management
- Attention to Detail
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
Timeline
Sales Estimator
Duct Dynasty Clean Air, LLC
2022.04 - Current
Overnight Supervisor
Whole Food Market
2021.08 - 2022.03
HVAC-R Mechanic
James Ewing's Contract Services
2018.09 - 2021.08
Associate of Science - Fire Science
Seminole State College of Florida
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