Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roxana Mendoza

Palmdale ,CA

Summary

Hard working, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, Strong work ethic to quickly adapt to different process and company objectives, Resourceful and results-driven with a passion for growth and efficiency. Demonstrated ability to maintain seamless operations during peak hours while resolved issues and improving service quality

Overview

2
2
years of professional experience

Work History

Sales Associate

Staples
Lancaster, CA
09.2024 - Current
  • Assists customers with product selection and interests , enhancing overall shopping experience.
  • Maintain knowledge of store promotions and product features to provide informed recommendations.
  • Execute daily/weekly workload and replenish plans for different department categories
  • Organize merchandise displays, optimizing visual appeal and inventory management.
  • Engaged in training new associates on customer service protocols and operational procedures, store procedures.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations as well as complaints and customer problems

Sales Associate

Micheal Kors
Camarillo, CA
11.2023 - 01.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products.
  • support inventory accuracy by conducting counts, processing specials, and ensure a positive shopping experience

Education

Associates - Respiratory Therapist

Antelope Valley College
Lancaster, CA
06.2027

High School Diploma -

Aerospace Academy
Palmdale, CA
06.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Adaptability
  • Communication skills
  • Operational planning
  • Staff training and development
  • Multi-tasking strength
  • Client service
  • Customer needs assessment
  • Verbal and written communication
  • Task prioritization

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Associate

Staples
09.2024 - Current

Sales Associate

Micheal Kors
11.2023 - 01.2024

Associates - Respiratory Therapist

Antelope Valley College

High School Diploma -

Aerospace Academy