Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Roxanna Gonzalez Solano

Bonham

Summary

Dynamic and dedicated professional with extensive experience at Walmart, excelling in customer service and cash handling. Known for building strong customer relationships and resolving issues effectively, resulting in high satisfaction rates. Demonstrates integrity and a strong work ethic, consistently delivering exceptional service and fostering repeat business.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart
03.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Bonham High School
Bonham, TX
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Issue resolution

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Completed manager training program.
  • Trained and mentored 14 employees.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Walmart
03.2022 - Current

High School Diploma -

Bonham High School

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Roxanna Gonzalez Solano