Roxanna Mendoza
Long Beach,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Victoria's Secret & PINK
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organize and maintain sales floor by maintaining back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
- Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
Line Cook
PF Chang's Restaurant
12.2019 - 06.2022
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Monitored food production to verify quality and consistency.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Prepared and cooked meals according to recipes and customer specifications
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Shift Leader Manager
Jamba Juice
02.2016 - 11.2019
- Improved team efficiency by streamlining shift scheduling and task delegation.
- Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Education
Associate of Science - Surgical Technology
American Career College
02.2022
Associate of Arts - Anthropology
Cerritos College
04.2018
Skills
- Customer Service
- Product Sales
- Stocking and Receiving
- Shipment Processing
Certification
- CST - Certified Surgical Technologist
- BLS
Timeline
Sales Associate
Victoria's Secret & PINK
10.2023 - Current
Line Cook
PF Chang's Restaurant
12.2019 - 06.2022
Shift Leader Manager
Jamba Juice
02.2016 - 11.2019
Associate of Science - Surgical Technology
American Career College
Associate of Arts - Anthropology
Cerritos College
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