Roxanne Green
RATP Dev
Visalia,CA
1
Certification
27
years of professional experience
Road Supervisor managing field-based transit operations, keeping buses on schedule while supporting operators, passengers, and service recovery. Coordinates ADA concerns, incident reports, route detours, and emergency bus coverage; also coaches drivers on safety protocols and performs ride-alongs to reinforce service quality. Holds a Class B license with passenger endorsements and steps into operator coverage when needed.
Work History
Road Supervisor
8 Years 4 Months- Resolved passenger and ADA disputes while engaging with diverse communities. Addressed emergency incidents or accidents and documented reports with photographic evidence. Maintain a Class B license with passenger endorsements.
- Oversaw daily operations to guarantee adherence to safety regulations and company policies.
- Managed maintenance schedules for fleet vehicles to enhance operational efficiency.
- Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
- Optimized driver performance by implementing comprehensive training programs and conducting ongoing skill evaluations.
Daycare Worker
1 Year 9 Months- Monitored children's safety and prepared nutritious meals for daily activities to support health and well-being. Communicated with parents regarding children's behavior. Coordinated calm nap times and organized play routines to foster a positive learning environment. Facilitated engaging activities that taught children respect for one another, enhancing their social skills.
- Supervised daily activities to ensure children's safety and well-being.
- Developed engaging educational programs fostering social and cognitive skills.
- Collaborated with parents to address children's individual needs and concerns.
- Supervised daily activities to ensure children's safety and well-being.
- Developed engaging educational programs fostering social and cognitive skills.
- Collaborated with parents to address children's individual needs and concerns.
Bus Driver
12 Years 11 Months- Performed pre-trip inspections to check vehicle safety and compliance with regulations.
- Operated transit buses to guarantee timely arrivals at designated stops.
- Supported passengers with disabilities by providing assistance for safe boarding and disembarking.
- Recorded passenger counts and monitored route adherence during shifts.
- Conducted pre- and post-trip inspections to ensure safe transportation for passengers.
- Followed scheduled routes and achieved timely drop-offs and pick-ups according to established criteria.
- Transported passengers along designated routes while adhering to strict schedules.
- Regularly communicated with central dispatch to report delays and changes in routes.
- Trained new bus drivers on company policies, navigation techniques, and safety procedures for a smooth onboarding experience.
- Managed emergency situations with composure and decisive actions to protect passengers and vehicle.
- Enhanced communication by delivering clear announcements regarding stops and delays to passengers.
- Calculated and collected fares from passengers.
Education
Core Certificate - Criminal Justice
Skills
Customer service
Phone communication
Professional email communication
Route coordination
Schedule management
Attention to detail
Incident reporting
Emergency response procedures
ADA compliance
Passenger de-escalation
Certification
- Driver's License
- September 2025 to September 2029
- Class B license with passenger endorsements
Timeline
Road Supervisor
RATP Dev
03.2018 - 07.2026Read More
Daycare Worker
Roxanne Day care
08.2015 - 05.2017Read More
Bus Driver
Golden Empire Transit
09.1999 - 08.2012Read More
Bakersfield college
Core Certificate from Criminal Justice
Read More