Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Timeline
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Roxanne Trevino

Fullerton,CA

Summary

Highly motivated, accomplished, and results driven professional with comprehensive years of experience to Human Resources and Customer Service. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel in a new career. Recognized consistently for performance excellence and contribution to success throughout career journey. Primary strengths in management and customer service. An organized and dependable candidate, successful at managing multiple priorities, while maintaining a strong work ethic, and exhibiting a positive attitude. With willingness to take any added responsibilities to help achieve team and company goals. Ready to apply skills and years of experience to challenging new role.

Overview

2
2
Languages
23
23
years of professional experience

Work History

LICENSED ESTHETICIAN/INDEPENDENT CONSULTANT

Self-employed
, CA
01.2014 - Current
  • Research latest market trends to provide current knowledge to clients.
  • Created and launched small business. Developed individualized, therapeutic skin care program.
  • Recommend retail products, creating higher revenue in sales.
  • Foster friendly, warm, and exceptional customer experience.
  • Assess condition of clients' skin in order to make recommendations to improve skin quality.

HUMAN RESOURCES GENERALIST

The Highlands Hollywood
Hollywood, CA
07.2007 - 08.2012
  • Managed all aspects of leave administration including, employee notifications and vendor management, disability programs and health benefits for 150 employees.
  • Created and enforced HR policies and procedures across organization resulting in savings and productivity.
  • Interpreted, and mediated human resources inquiries to support administration.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
  • Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies creating savings in revenue of 15%.
  • Introduced new payroll company creating savings of 20% in revenue.
  • Achieved salary savings of 60 thousand dollars yearly, by accepting office manager responsibilities.

SUPERVISOR

United Airlines Inc
Los Angeles, CA
06.1994 - 05.2004
  • Successfully applied strong leadership and problem-solving skills to team efficiency and organize workflows to meet any daily demand.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
  • Successfully managed staff of 75 employees, and 2 million dollars department budget.
  • Prepared and managed work schedules, vacation and sick time accurately.
  • Pioneering of team safety committee for United Airlines at LAX.
  • Performed yearly evaluations and reviews for team of 75 employees.
  • Positioned as primary liaison to streamline operations of multiple lines of business within organization.
  • Tracked and prepared quarterly reports to upper management.
  • Performed annual evaluations and reviews for staff.
  • Supervised warehouse operations, including shipping and receiving, distribution, and workplace safety.
  • Revised and developed procedures to reduce risk and achieve compliance with FAA and OSHA. Lead audits to accomplish 99.95% accuracy.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Set overall vision and provided team leadership

Education

High School Diploma -

Bell High School, CA
Bell, CA

East Los Angeles College
Monterey Park, CA

Aesthetician License

Aesthetician,Garden Grove,USA
California

Insurance License

Life And Health Agent
California

Insurance License

Property And Casualty
California

Skills

    Excellent Customer Service

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Chosen by peers as employee of the Year.
  • Successfully Supervised team of 150 staff members.
  • Pioneered and collaborated with team of 20 in the development of new Safety Program for United Airlines.
  • Introduced the first formal performance review program, creating a flexible and well-received tool to be used company-wide.
  • Successfully Managed department of over 2 million dollars.
  • Saved the company over 20% by implementing new payroll system.
  • Promoted to Human Resources/Supervisor after 5 years of employment.
  • Reduced employee turn over by 15%

Timeline

LICENSED ESTHETICIAN/INDEPENDENT CONSULTANT

Self-employed
01.2014 - Current

HUMAN RESOURCES GENERALIST

The Highlands Hollywood
07.2007 - 08.2012

SUPERVISOR

United Airlines Inc
06.1994 - 05.2004

Insurance License

Property And Casualty

Insurance License

Life And Health Agent

Aesthetician License

Aesthetician,Garden Grove,USA

East Los Angeles College

High School Diploma -

Bell High School, CA
Roxanne Trevino