Geena Perez
Cedar Park,TX
Summary
Focused Regional Property Manager with a background in managing conventional property operations and controlling expenses. Dedicated work history monitoring and maintaining the performance and operations for 2,664 units in Texas and Wisconsin markets. Strong knowledge of renovations, refinance, and the acquiring of new assets. Highly successful at boosting occupancy and resident satisfaction.
Overview
12
12
years of professional experience
Work History
Regional Property Manager
Northland
02.2021 - Current
- Responsible for overseeing property management of 5 conventional garden-style communities totaling 2,664 apartment homes in Texas and WI.
- Directed on-site property management personnel by determining requirements, planning for material equipment replacement, and implementing quality control oversight.
- Reviewed financial forecasts, budget, and operational goals.
- Assessed reports on occupancy, delinquency, budget variance, and make-readies.
- Negotiated vendor contracts and presented them to owners for approval.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Responded to escalated resident concerns and issues and monitored resolution.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Maximized rental income while minimizing expenses through effective planning and control.
- Directed property management program by determining requirements, planning for material equipment replacement, and implementing quality control oversight.
Operations Manager
Northland
07.2018 - 02.2021
- Assisted with onboarding 8 acquisitions in various markets and regions.
- Completed site audits to ensure compliance with standard operating procedures.
- Led hiring, onboarding, and training new hires to fulfill business requirements.
- Introduced new methods, practices, and systems to improve overall efficiencies and processes.
- Prepared and updated standard operating procedures.
- Filled in at sites where Community Manager position was vacant.
Community Manager
Northland
11.2016 - 07.2018
- Oversaw conventional garden-style community of 400 apartment homes.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed annual operating budgets, forecasts, and sales and marketing plans.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Conducted regular safety inspections to identify needed improvements and maintain highest standards.
- Communicated effectively with owners, residents, and on-site associates.
Community Manager
M3 Multifamily
05.2012 - 11.2016
- Oversaw conventional owners' association for community of 220 apartment homes.
- Created policies and procedures for successful community management.
- Managed community within established cost constraints.
- Implemented property management systems to support community and expertly handle diverse needs.
- Communicated effectively with owners, residents, and on-site associates.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
Education
GED -
Austin Community College
Austin, TX05.2005
Skills
- Property Management
- Property Dispositions
- Contract Negotiation
- Business Administration
- Effective Planning
- Yardi Software
- Fair Housing
- Resident Retention
- Dispositions
- Property Closing
Timeline
Regional Property Manager
Northland
02.2021 - Current
Operations Manager
Northland
07.2018 - 02.2021
Community Manager
Northland
11.2016 - 07.2018
Community Manager
M3 Multifamily
05.2012 - 11.2016
GED -
Austin Community College
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