Roy Holsclaw
Sales
Johnson City,Tennessee
Summary
Dynamic cashier with proven expertise in cash handling and customer service at Trible B Chevron. Enhanced customer satisfaction through efficient transactions and resolved complaints, fostering loyalty. Demonstrated professionalism and accuracy in payment processing, contributing to a streamlined checkout experience and achieving sales targets. Committed to maintaining a clean and welcoming store environment.
Overview
7
7
years of professional experience
Work History
Cashier
Trible B Chevron
01.2019 - 11.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Reduced processing errors by meticulously following transaction procedures.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Enhanced shopping experience, provided product information and location assistance.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
High School Diploma -
Escambia
Pensacola, FLSkills
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Cash handling expertise
Cash register systems
Professionalism and courtesy
Timeline
Cashier
Trible B Chevron
01.2019 - 11.2025
High School Diploma -
Escambia