Roy Hunter
Nashville,TN
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
31
31
years of professional experience
Work History
Shift Manager
YRC Freight
01.2015 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Established team priorities, maintained schedules and monitored performance
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Defined clear targets and objectives and communicated to other team members
- Kept employees operating productively and working on task to meet business and customer needs
- Trained and mentored new employees to maximize team performance
- Adhered to company standards and compliance requirements for operations and cleanliness of areas
Lead Supervisor
YRC Freight
05.2009 - 01.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Coordinated supervisory assignments to maintain strong front-line leadership over [Type] operations.
P&D Manager
Roadway Express
06.2005 - 05.2009
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Fielded customer complaints and comments and rectified issues.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Hired, trained and educated new employees to improve company performance and efficiency.
- Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Monitored employee performance and productivity.
Yard Manager
Roadway Express
01.1996 - 06.2004
- Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
- Managed movement the yard maximize manpower and equipment
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Implemented New automated yard hosting system
Shift Manager
Roadway Express
01.1994 - 01.1996
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Dock Supervisor
Roadway Express
11.1992 - 01.1994
- Managed team of 50 contractual employees to facilitate domestic and international shipments.
- Reported and established key performance metrics to monitor and meet company goals.
- Performed pre-shift and post-shift inspections of dock equipment.
- Participated in training and safety drills to prepare for emergency situations occurring on dock.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Master of Arts - Social Work ( Planning & Management)
The University of Alabama
Tuscaloosa, AL04.1991
Bachelor of Arts - Social Work (Planning & Management )
Auburn University
Auburn, AL05.1990
Skills
- Schedule Management
- Training and mentoring
- Inventory controls
- Strategic planning
- Self-Motivated
- Teambuilding
Timeline
Shift Manager
YRC Freight
01.2015 - Current
Lead Supervisor
YRC Freight
05.2009 - 01.2015
P&D Manager
Roadway Express
06.2005 - 05.2009
Yard Manager
Roadway Express
01.1996 - 06.2004
Shift Manager
Roadway Express
01.1994 - 01.1996
Dock Supervisor
Roadway Express
11.1992 - 01.1994
Master of Arts - Social Work ( Planning & Management)
The University of Alabama
Bachelor of Arts - Social Work (Planning & Management )
Auburn University
Similar Profiles
Francisco VasquezFrancisco Vasquez
Pick up and Delivery Driver at YRC Freight (Now Yellow Freight)Pick up and Delivery Driver at YRC Freight (Now Yellow Freight)
Tarik Cavitt-SarinanaTarik Cavitt-Sarinana
Order Selector/Forklift Operator at YRC Freight (Now Yellow Freight)Order Selector/Forklift Operator at YRC Freight (Now Yellow Freight)
Justin BassettJustin Bassett
Dock Worker at YRC FreightDock Worker at YRC Freight
Ronald LovejoyRonald Lovejoy
General Operations/Office Manager at YRC Freight IncGeneral Operations/Office Manager at YRC Freight Inc
Dilan HoskinsDilan Hoskins
Intern at East Iris StudiosIntern at East Iris Studios