Roy Jackson
Obetz ,OH
Summary
Adept at elevating customer experiences and salon efficiency, I, a former Salon Owner/Operator at Mr Lee’s Salon And Day Spa, excel in upselling services and fostering a friendly atmosphere. Leveraging problem-solving and meticulous attention to detail, I significantly enhanced client retention and streamlined operations, embodying dependability with a proactive approach to financial and service excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
18
18
years of professional experience
Work History
Salon Owner/Operator
Mr Lee’s Salon And Day Spa
Obetz Oh
04.2006 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Implemented a reward system for employee performance, motivating staff to continually strive for excellence.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Education
Managing Cosmetologist - Cosmetology
Ohio State School of Cosmetology
Columbus, OH12.2004
Skills
- Upselling Services
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
Additional Information
Having fullfilled my desire to own my own salon, feel that the time has come to move forward in my career.
Timeline
Salon Owner/Operator
Mr Lee’s Salon And Day Spa
04.2006 - Current
Managing Cosmetologist - Cosmetology
Ohio State School of Cosmetology