Roy Turner
Houston,TX
Summary
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
Work History
SENIOR MARKET DELIVERY LOCATION MANAGER
Lowes Home Improvement
06.2021 - 10.2025
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Established key performance indicators to monitor logistics performance, enabling targeted continuous improvement initiatives.
- Established key performance indicators to monitor logistics performance and drive continuous improvement efforts.
- Evaluated store performance using data analysis tools, identified improvement areas, and implemented targeted action plans for growth.
- Conducted regular store visits to ensure compliance with service standards, enhancing customer satisfaction to achieve an overall goal of 90% or better.
- Evaluated store performance using data analysis tools, identifying improvement areas and implementing action plans that drove measurable growth.
- Oversaw daily operations, ensuring compliance with safety standards and company policies.
EXECUTIVE TEAM LEADER, LOGISTICS OPERATIONS
Target Corporation
08.2019 - 06.2021
- Implemented inventory management practices that increased stock accuracy and reduced shrinkage rates.
- Reduced operational risks by organizing data for accurate performance forecasting.
- Oversaw opening procedures to ensure store readiness for customers and closing procedures and recommended changes to enhance efficiency of daily activities.
- Improved store operations by establishing communication channels and implementing effective scheduling practices.
- Enhanced team productivity through direct leadership, guidance, and support to direct reports.
- Led logistics operations to enhance supply chain efficiency and reduce costs.
- Developed and implemented process improvements, streamlining workflows across distribution centers.
ASSISTANT STORE MANAGER
HEB Grocery
10.2011 - 05.2019
- Oversee total store operations, with an avg sales totaling up to 1.3 million per week
- Managed store budget to maximize profitability through cost-effective purchasing decisions and optimized labor allocation.
- Achieved consistent sales growth with targeted marketing campaigns, in-store promotions, and seasonal merchandise displays.
- Coordinated promotional sales and seasonal events to drive foot traffic and boost revenue.
- Led team meetings to communicate performance expectations, company updates, and policy changes, fostering a cohesive workforce.
- Enhanced customer satisfaction by maintaining a well-stocked, organized store and promptly resolving customer concerns.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service standards and operational efficiency.
Education
High School Diploma -
Booker T Washington Highschool For Engineering Professionals
Houston, Texas05-2008
Bachelor of Arts - Business Management
Texas Southern University
Houston, TXSkills
- Supply Chain Optimization
- Financial management
- Conflict resolution
- Strategic planning
- Customer management
- Inventory management
- Workload planning
- Customer Relationship Management
- Conflict resolution
- Time management
- Team collaboration
Timeline
SENIOR MARKET DELIVERY LOCATION MANAGER
Lowes Home Improvement
06.2021 - 10.2025
EXECUTIVE TEAM LEADER, LOGISTICS OPERATIONS
Target Corporation
08.2019 - 06.2021
ASSISTANT STORE MANAGER
HEB Grocery
10.2011 - 05.2019
High School Diploma -
Booker T Washington Highschool For Engineering Professionals
Bachelor of Arts - Business Management
Texas Southern University