Royaltee Forman
Brooklyn,NY
Summary
Hardworking, efficient professional known for high energy, productivity, and ability to complete tasks in a swift manner. Specializes in customer service, time management, and conflict resolution, ensuring smooth operational flow and satisfaction. Furthermore, excelling using communication skills, adaptability and teamwork to create exceptional and productive work environments.
Overview
2
2
years of professional experience
Work History
Server
Cheddar's Scratch Kitchen
07.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Server
Red Lobster
10.2023 - 05.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Walmart
01.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Freedom High School
Tampa, FL01-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
- Retail transactions
- Retail knowledge
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Conflict resolution
Timeline
Server
Cheddar's Scratch Kitchen
07.2024 - 01.2025
Restaurant Server
Red Lobster
10.2023 - 05.2024
Cashier
Walmart
01.2023 - 08.2023
High School Diploma -
Freedom High School
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