Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ROYAN PHILLIP

Summary

Self-motivated professional with over 25 years of proven experience in banking.

Extensive organizational management, communication, and multitasking skills.

Teamwork advocate with the ability to empower participants to fulfill the company’s vision.

Excellent Problem solving and human resource management skills.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Leasing Consultant

The BainBridge Company LLC
  • Solicit prospects via calls, email leads, and walk-ins to ensure occupancy remains about 93%.
  • Assist with resident lease renewals, transfers, 3-day notices and notices to vacate.
  • Manage office floor, common areas, tour routes and model units.
  • Execute final walks prior to move ins and after move outs.

Leasing Consultant

TGM Bay Isle
04.2024 - 08.2024
  • Maintained a 100% phone and leasing shop keeping with a high level of service and professionalism.
  • Set the standard for customer service and awarded Leasing Consultant of the month.
  • Played a key role in keeping occupancy level over 93% for the duration on time with TGM.

Assistant Property Manager

The Sterling Group
01.2023 - 05.2023
  • Monitored markets trends to determine comparable pricing with competitors.
  • Responsible for implementing lease renewal, retention, transfers and notices.
  • Manage agents and maintenance staffs’ daily duties, scheduling, appointments, and maintenance request.
  • Maintained a community grounds to company policy standards.

Merchant Advisor/Business Analyst (SSIII)

Chase Merchant Services
01.2016 - 01.2021
  • Provide technical support across multiple platforms, supporting production, merchants, and multiple departments.
  • Operate within a defined SLA with multiple groups including Application, Database, and Product Developers.
  • Trained employees to utilize abstract and comprehensive critical thinking skills to gather data to assist clientele.

Cost Basis Reporter

Raymond James Financial (TEMP)
01.2015 - 01.2016
  • Allocated cost pricing to securities invested in the company’s portfolio.
  • Was responsible for updating cost pricing changes caused by conversions on client transfer statements.
  • Worked on daily reports using FIFO, LIFO and AVG COST analysis to equate cost to investment positions.

JP Morgan Chase (Chase-Works)
01.2011 - 01.2013

Floor Manager/Personal Banker

Citibank, N.A.
01.1999 - 01.2010
  • Supervised Tellers and Service Officers in the absence of management, thereby demonstrating extraordinary leadership skills, reliability, and established trust.
  • Trained Manager Trainees, Service Officers and Tellers in the daily operations of banking, mainframe systems and routine procedures.
  • Assist Financial Advisors with investments product referrals, cold calls, scheduling appointments, Life Insurance and Annuity sells.
  • Licenses held: Life, Health Insurance, Series 6, and 63

Automated Logistical Specialist and Platoon Leader (92Alpha) E-4

United States Armed Forces
01.1990 - 01.1998
  • Coordinated and distributed supplies to soldiers in the field as demanded
  • Overseer of platoon orders to ensure commander directives
  • Certificate of Excellence for Joint Task Force mission (Just Cause) in Panama (1996)
  • Member of JP Morgan Chase VETS Program

Education

Bachelor of Arts - Business Management And Leadership

St. Petersburg College
Clearwater, FL

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies

Certification

Project Management Certification

Timeline

Leasing Consultant

TGM Bay Isle
04.2024 - 08.2024

Assistant Property Manager

The Sterling Group
01.2023 - 05.2023

Merchant Advisor/Business Analyst (SSIII)

Chase Merchant Services
01.2016 - 01.2021

Cost Basis Reporter

Raymond James Financial (TEMP)
01.2015 - 01.2016

JP Morgan Chase (Chase-Works)
01.2011 - 01.2013

Floor Manager/Personal Banker

Citibank, N.A.
01.1999 - 01.2010

Automated Logistical Specialist and Platoon Leader (92Alpha) E-4

United States Armed Forces
01.1990 - 01.1998

Leasing Consultant

The BainBridge Company LLC

Bachelor of Arts - Business Management And Leadership

St. Petersburg College

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ROYAN PHILLIP