Royce Cleveland
Cuyahoga Falls
Summary
Experienced Auto Finance Manager with expertise in financial operations and loan structuring within the automotive industry. Skilled in developing innovative finance programs that drive sales growth and enhance customer satisfaction. Strong background in negotiation processes and client relationship management.
Overview
21
21
years of professional experience
Work History
Finance Manager
330 Auto Connection
Canton
07.2020 - 01.2023
- Secure and finalize transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations
- Accurately prepare all federal, state, and dealer paperwork related to the transaction and submits to the dealership's Accounting Department in a timely manner
- Worked with primary and secondary lenders including Credit Acceptance
- Greeting customers to quickly and effectively transition from Sales to Finance during their vehicle purchase process
- Gaining superior product knowledge to effectively recommend financing options and other products to customers like extended warranties, GAP insurance, and other beneficial products offered by the dealership
- Setting and achieving targeted monthly goals for finance, warranty, and GAP insurance income
- Supervise the financial services associates to ensure individual and department goals are met
General Manager
World Auto Net
Cuyahoga Falls
12.2011 - 05.2020
- Manage Sales, Finance, and Service Departments with 6 Million Dollars in Annual Revenue
- Structured deals, submitted applications for loan approval, and prepared contracts
- Developed strong working relationships with primary and secondary finance representatives and loan officers
- Social Media Marketing, Facebook Ads, Google Ads, Google Analytics, and Google Keywords
- Accounts Receivable / Accounts Payable
- Payroll / Commission / Bank Deposits / CAT Taxes / Payroll Taxes
- Monitored Dealership performance and identified opportunities for improvement.
- Prepared and distributed month-end financial statements.
- Handled cash management and forecasting functions to facilitate financial operations.
Quality Assurance Technician III
Gojo Industries
Cuyahoga Falls
10.2005 - 10.2010
- Point of contact for internal customers including Operations, Planning, Shipping, Research and Development, and Customer Service
- Familiar with compliance requirements within cGMP, OSHA, and FDA regulations
- Reviewed daily paperwork for accuracy and completeness
- Generated Certificates of Analysis for in-process and finished goods
- Provided documentation for international product registrations
- Conducted inspections on raw materials and finished goods
- Lead and/or initiated investigations for OOS (out of specification) results via root cause analysis
- Participated and managed new product launches and Ad Hoc projects
- Assisted plant personnel when safety and sanitation issues arose
- Developed and trained employees on new methods and SOP (standard operating procedures)
Production Leader
Gojo Industries
Cuyahoga Falls
07.2002 - 10.2005
- In charge of all line operations, word processing, spreadsheets, and GOJO templates
- Created reports concerning labor distribution, product yields, and raw materials usage
- Responsible for inventory, quality control, production line audits, batch reconciliation, standard operating procedure facilitation, and quality control sampling
- Addressed production non-conformance issues while utilizing line staffing to maintain and improve productivity
- Performed orientation and training of all line employees
Education
Associate of Applied Science - Business Management
Rasmussen College
Romeoville, IL12.2015
Associate of Applied Science - Web Design
Stark State College
Canton, OH05.2011
Skills
- Dealertrack, Dealer Center, and Route One
- Credit Acceptance
- AS400
- QuickBooks Pro
- Microsoft Office Suite
- Salesforce and Mailchimp
- Multimedia and social media marketing
- Web design and HTML
- Digital advertising strategies
- SEO and graphic design
- Typing: 55 WPM with 100% accuracy
- Data entry: 10,000 KPH with 100% accuracy
References
References available upon request.
Timeline
Finance Manager
330 Auto Connection
07.2020 - 01.2023
General Manager
World Auto Net
12.2011 - 05.2020
Quality Assurance Technician III
Gojo Industries
10.2005 - 10.2010
Production Leader
Gojo Industries
07.2002 - 10.2005
Associate of Applied Science - Business Management
Rasmussen College
Associate of Applied Science - Web Design
Stark State College