Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rozelia Hernandez

Wichita,KS

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

7
7
years of professional experience

Work History

Property Manager

Springridge Village Apartments
04.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.

Property Manager

Springridge Village Apartments
02.2020 - 10.2021
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Maximized rental income while minimizing expenses through effective planning and control.

Leasing Agent

Goshen Property Management
02.2017 - 12.2019
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Verified tenant incomes and other information before accepting lease applications.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

Education

High School Diploma -

Salinas High School
Salinas, CA
2011

Skills

  • Property Management Software Understanding
  • Staff Coordination
  • Manage Rentals
  • Rent Collection
  • Property Walks
  • Unit Vacancies
  • Affordable Housing Programs Knowledge
  • Creative and Adaptable
  • Microsoft Office
  • Sales and Marketing
  • Serve Customers
  • Social Media Engagement

Languages

Spanish
Native or Bilingual

Timeline

Property Manager

Springridge Village Apartments
04.2023 - Current

Property Manager

Springridge Village Apartments
02.2020 - 10.2021

Leasing Agent

Goshen Property Management
02.2017 - 12.2019

High School Diploma -

Salinas High School

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Rozelia Hernandez