Summary
Overview
Work History
Education
Work Preference
Work Availability
Timeline
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Rahul Sharma

Rahul Sharma

Technical Product Manager
San Jose,CA

Summary

Highly organized and execution focused leader, exploring opportunities to help organizations deliver intuitive next-gen experiences.

Overview

19
19
years of professional experience
5
5
years of post-secondary education

Work History

Sr. Product Manager

JPMorganChase & Co.
Palo Alto, CA
10.2023 - Current
  • Product & Program Management (Technical), Product Management within Developer Platforms & Portal team, driving E2E Workflow Abstractions, Global Search &
  • Conversational Search capabilities (0 à 1), delivering impact (at scale), across 50K+ technical and JPMC end customers
  • Partnering regularly on Research (Interviews & Surveys), Design / UX, Use Case Development, Data Analysis - to identify User
  • Journeys / Behaviors, Themes and accordingly inform overall Strategy, Roadmap, Priorities and Product Metrics
  • Partners: Experience (Research & Design), Engineering, Dev Community (~50K), Leadership, other Lines of Business
  • Tools: JIRA, Adobe Analytics, Confluence, MS Teams, M365, Zoom, Lucid, Figma, Miro, GitHub, Stack Overflow, AWS etc.

Sr. Product Manager

Workday Inc.
Pleasanton, CA
07.2021 - 12.2022
  • End-to-End Product Management on Workday Cloud Cost Optimization & Forecasting Platform as APIs, Dashboards, CLI
  • Enabled ~$50K savings (per Qtr.), by delivering experiences, that optimize Cloud & DC Operational investments
  • Partner-Lead on the Product Management transition of the Platform org via best-practices like Personas, Journeys, Use-Case
  • Discovery, Requirements Elicitation (EPICs & Stories), Metrics, OKRs, Roadmap Reviews & quantifiable Prioritization methods
  • Partners: Engineering, Design, SLT, Sales, Ops, Business Planning and other Business Units
  • Tools: JIRA, JIRA Align, Confluence, Trello, Slack, M365, Miro, AWS, GCP, Private Cloud etc.

Sr. Product Manager

PayPal Inc.
San Jose, CA
07.2017 - 04.2021
  • Product Management Leadership for Developer Platforms (0 à 1) served via CLI, APIs, Dashboards & Portals, enhancing experiences of ~5K+ Developers, across all PayPal brands (PayPal, Venmo, Braintree, Zoom etc.) and PayPal end customers
  • Enabled ~$2.3M (measured via TPV) prevention of revenue loss, by delivering & scaling multiple Trust but Verify Platforms
  • Improved ~95% data accuracy, by delivering Artifact Metadata Repository (AMR) Data Platform with Git based attributions
  • Analyzed Customer / Stakeholder Feedback (Surveys, Support Tickets, 1:1s, Community Events etc.) and Metrics (like Adoption
  • Churn, Engagement Scores etc.), to understand Voice of Customer (VoC) and inform Platform Strategy / Priorities accordingly
  • Led Strategy, Roadmap, Requirements Elicitation (EPICs & Stories), Backlog Prioritization for multiple Agile Teams
  • Supported PayPal DevCAB Community Events, to drive Roadmap awareness, demos and gather feedback (VoC)
  • Partners: Engineering, Data Science, Tech Writers, Design, AppSec, SRE, Audit, GTM, Dev Evals / Community and all Business Units
  • Tools: Rally, JIRA, Confluence, Slack, MS Teams, M365, Tableau, PowerBI, Docker, Jenkins, TeamCity, GitHub, GCP, JFrog etc.

Program Manager & Product Owner

PayPal Inc. (via GSSR Inc.)
San Jose, CA
01.2016 - 06.2017
  • Led Development & Adoption of “Code Scanning as a Service” DevOps / CICD Platform (0 à 1) served via CLI, APIs, Listener, CI
  • Integrations, for ~4500 apps (Java, Node, Python, Go, Scala, C++ etc.), driving improvements in Product Quality KR(s) by ~13% YoY
  • Delivered API first Systems Quality Dashboards, showing state of Code Quality & Security across all PayPal microservices
  • Drove Delivery and 100% Adoption of a Block-Push Governance model for all Git commits by ~5000 Dev Customers across PayPal
  • Helped setup PayPal’s Quality Champions Network (across 8 BUs) to evangelize Engineering Productivity Program tracks
  • Improved Horizontal ePMO Productivity by ~14% by promoting a lightweight KanBan process for managing ~30+ Program tracks

Program Manager & Scrum Master

Cisco Systems Inc. (via GSSR Inc.)
San Jose, CA
03.2014 - 12.2015
  • Led e2e Delivery of 7 Scrum teams, delivering UI / API experiences for an OpenStack based (Beta) Cloud PaaS for B2B Customers
  • Improved Delivery Predictability by ~21%, by coaching teams on Capacity Driven Planning and 3 Buckets Estimation techniques

Sr. Software QE

Qualcomm Inc.
San Diego, CA
06.2011 - 03.2014

Software QE

Tata Consultancy Services Ltd.
San Diego, CA
10.2007 - 05.2010

Assoc. Software QE

Quark Software Inc.
Mohali, Punjab
05.2005 - 08.2007

Education

Masters - Information Systems Management

Carnegie Mellon University
Pittsburgh, PA
05.2010 - 05.2011

BEng - Computer Engineering

University of Mumbai
Mumbai, INDIA
09.2000 - 12.2004

Work Preference

Work Type

Full TimeContract WorkPart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursWork from home option

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sr. Product Manager

JPMorganChase & Co.
10.2023 - Current

Sr. Product Manager

Workday Inc.
07.2021 - 12.2022

Sr. Product Manager

PayPal Inc.
07.2017 - 04.2021

Program Manager & Product Owner

PayPal Inc. (via GSSR Inc.)
01.2016 - 06.2017

Program Manager & Scrum Master

Cisco Systems Inc. (via GSSR Inc.)
03.2014 - 12.2015

Sr. Software QE

Qualcomm Inc.
06.2011 - 03.2014

Masters - Information Systems Management

Carnegie Mellon University
05.2010 - 05.2011

Software QE

Tata Consultancy Services Ltd.
10.2007 - 05.2010

Assoc. Software QE

Quark Software Inc.
05.2005 - 08.2007

BEng - Computer Engineering

University of Mumbai
09.2000 - 12.2004

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Rahul SharmaTechnical Product Manager