Highly efficient Import Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
16
16
years of professional experience
Work History
Import Associate
MS International, Inc, MSI
Orange, CA
10.2006 - Current
Worked varied hours, days, nights and weekends as business needs dictate.
Answers inbound service, dispatch calls, and provides necessary follow-up.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Provide administrative support by performing data entry, copying, scanning, and other clerical duties.
Train and assign jobs for employees as per individual skill and review employees' performance periodically.
Responsible for communicating with the truck driver via phone or computer for dispatching information
Responsible for tracking, monitoring, and updating the status of shipments for both load and empty on a daily basis into our Team portal, departments, and branch.
Assist warehouse team by organizing the work and managing logistics in the preparation of the inbound and outbound warehouse schedule.
Maintain regular contact and troubleshoot any issues with drivers, Marine Terminals, Shipping Lines, Freight Forwarders.
Education
Associate of Arts - Business Administration And Management
Cerritos College
Norwalk, CA
12.2022
Skills
Practice Management
MS Office
Customer Service
Team Support
Staff Training
Problem-Solving Ability
Delivery Scheduling
Assisting Dispatch
Adaptability
Time management
Leadership
Import and Export Operations
Timeline
Import Associate
MS International, Inc, MSI
10.2006 - Current
Associate of Arts - Business Administration And Management