RUBEN ALVAREZ
El Paso
Summary
Dynamic Office Manager and Medical Billing Specialist with extensive experience in healthcare administration and front office operations. Proven track record in optimizing patient flow, managing billing processes, and ensuring compliance with Medicare, Medicaid, and private insurance requirements, leading to improved patient satisfaction and efficient operations.
Overview
2
2
Languages
28
28
years of professional experience
Work History
Office Manager
Pediatric Office - Amado Ramirez Jr. MD
2014.07 - Current
- Managed daily front office operations and appointment scheduling to ensure efficient patient flow
- Ensure smooth daily clinic operations and patient service
- Supervised office staff and coordinated responsibilities to improve team collaboration
- Processed medical billing, insurance verification, and claims to ensure timely reimbursement
- Oversaw accounts receivable operations and accounts payable
- Process payroll and oversee financial office operations
- Maintained physician credentialing and insurance contracts to ensure compliance and operational readiness
Accounts Manager Supervisor
RespMed
2013.08 - 2014.07
- Oversaw medical billing and collections department, ensuring process compliance and billing accuracy.
- Processed Medicaid Managed Care, Medicare, and private insurance claims, ensuring correct submission and data entry for claims handling.
- Coordinated billing follow-ups and collections activities, increasing recovery rates of outstanding payments through targeted outreach.
- Compiled and analyzed weekly and monthly projection and aging reports to support financial decision-making.
- Maintained accurate financial and billing records to support billing operations and financial reporting integrity.
- Delivered customer service and handled patient account inquiries to support accurate billing and account information.
Coding & Processing Specialist
National Seating & Mobility
2012.08 - 2013.08
- Reviewed and coded work orders for precise fulfillment of medical equipment needs
- Processed equipment orders accurately and on time to meet customer requirements
- Categorized order details and verified pricing to maintain precise records
- Communicated with branch offices and manufacturers to confirm order specifications and prevent discrepancies
Office Manager
Sarah Medical Equipment
1998.11 - 2013.08
- Managed accounts payable and receivable, ensuring timely payments and accurate financial records that supported operational continuity
- Performed medical billing and collections for Medi-Cal, Medicare, and private insurance, enhancing revenue cycle efficiency
- Prepared financial reports and weekly income projections
- Assisted patients with billing questions and insurance issues, enhancing understanding of financial responsibilities and increasing patient satisfaction
- Ensured compliance with state licensing and company policies
- Processed authorizations and gathered required medical documentation to facilitate timely patient care and compliance
Education
High School Diploma -
Bel Air High School
El Paso, TX1984-05
Associate of Science - Medical Billing and Coding
Vantage College
El Paso, TXSkills
- Medical billing
- Medicare billing
- Medical coding
- Insurance verification
- Revenue management
- Office administration
- Budget management
- Healthcare documentation
- Microsoft Office proficiency
- Patient support
- Bilingual communication
- Medical terminology
Languages
English
Spanish
Timeline
Office Manager
Pediatric Office - Amado Ramirez Jr. MD
2014.07 - Current
Accounts Manager Supervisor
RespMed
2013.08 - 2014.07
Coding & Processing Specialist
National Seating & Mobility
2012.08 - 2013.08
Office Manager
Sarah Medical Equipment
1998.11 - 2013.08
High School Diploma -
Bel Air High School
Associate of Science - Medical Billing and Coding
Vantage College