Ruben Canales
Bakersfield,CA
Summary
Dedicated and experienced retail and manufacturing professional with over 10 years of experience in customer service, sales support, fulfillment operations, machine operation, and materials handling. Strong problem-solving skills, excellent communication, and proven efficiency in fast-paced environments. Forklift certified with a record of maintaining safety, productivity, and high customer satisfaction.
Overview
14
14
years of professional experience
Work History
Fulfillment Lead
Lowe's Home Improvement
Bakersfield, CA
10.2017 - 04.2025
- Completed online orders accurately and efficiently, meeting fulfillment time standards.
- Managed curbside pickup flow and ensured a positive customer experience.
- Provided timely customer service and resolved issues professionally.
- Encouraged customer survey participation to improve store metrics.
Blow-Molder Machine Operator
Bolthouse Farms
Bakersfield, CA
09.2015 - 08.2017
- Operated blow-molding machinery and ovens for bottle production.
- Performed mold changes and minor machine repairs.
- Monitored equipment to prevent crashes and maintain consistency.
- Ensured high-quality bottle output for production lines.
Unload Team / Forklift Operator
Lowe's Home Improvement
Apex, NC
09.2014 - 08.2015
- Operated forklifts to unload trucks safely and efficiently.
- Sorted merchandise and distributed products to departments.
- Supported stocking teams to maintain sales floor readiness.
- Maintained organized back-stock areas.
Flooring Specialist
The Home Depot
Bakersfield, California
02.2011 - 08.2014
- Guided customers through flooring selection and installation processes.
- Coordinated measurement and installation services.
- Provided detailed product information to support decisions.
- Maintained flooring displays and inventory.
Flooring Specialist
Lowe's Home Improvement
Bakersfield, CA
- Guided customers through flooring design, product selection, and financing options.
- Conducted consultations for in-home project planning.
- Restocked and maintained flooring inventory for sales readiness.
- Coordinated with installers to ensure accurate project details.
Plumbing Pro
Lowe's Home Improvement
Bakersfield, CA
- Assisted customers with plumbing product selection and repair needs.
- Provided troubleshooting support for home plumbing projects.
- Maintained strong product knowledge across plumbing categories.
- Organized and restocked merchandise to support sales operations.
Building Materials Associate
Lowe's Home Improvement
Bakersfield, CA
- Assisted Pro, contractor, and DIY customers with project material needs.
- Operated forklifts for loading, unloading, and lumber delivery.
- Supported early morning merchandising workflows.
- Guided customers with DIY material requirements.
Palletizer Operator
Bolthouse Farms
Bakersfield, CA
- Managed product flow to packaging, wrapping, and labeling systems.
- Maintained production flow from line output to shipping preparation.
- Resolved equipment jams and monitored performance.
- Ensured packaging accuracy for shipment.
Education
High School Diploma -
Ridge View High School
Bakersfield, CA06-2007
Skills
- Customer service
- Forklift operation
- Inventory management
- Order fulfillment
- Machine operation
- Problem solving
- Flooring and plumbing expertise
- Shipping and production support
- Communication and teamwork
Timeline
Fulfillment Lead
Lowe's Home Improvement
10.2017 - 04.2025
Blow-Molder Machine Operator
Bolthouse Farms
09.2015 - 08.2017
Unload Team / Forklift Operator
Lowe's Home Improvement
09.2014 - 08.2015
Flooring Specialist
The Home Depot
02.2011 - 08.2014
Flooring Specialist
Lowe's Home Improvement
Plumbing Pro
Lowe's Home Improvement
Building Materials Associate
Lowe's Home Improvement
Palletizer Operator
Bolthouse Farms
High School Diploma -
Ridge View High School