Summary
Overview
Work History
Skills
Timeline

Ruben Grajeda

Los Angeles,CA

Summary

Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.

Overview

11
11
years of professional experience

Work History

Dispatcher

Wolf Gang Puck Netflix
09.2022 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Enhanced fleet efficiency by implementing a preventive maintenance program for all vehicles.
  • Directed dispatching, routing, and tracking of fleet vehicles.
  • Improved overall safety with rigorous adherence to regulations and industry best practices in vehicle maintenance.
  • Developed customized preventative maintenance schedules based on individual vehicle usage patterns.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.

Driver

Wolf Gang Puck Hollywood
11.2018 - 04.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Inventory Specialist

NAPA Auto Parts - Genuine Parts
11.2017 - 11.2018
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.

Warehouse Lead

Levy Restaurants
04.2014 - 10.2017
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Streamlined order processing for faster turnaround times and increased customer satisfaction.


Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Stress tolerance
  • Customer relations
  • Schedule management
  • Computer skills
  • MS office

Timeline

Dispatcher - Wolf Gang Puck Netflix
09.2022 - Current
Driver - Wolf Gang Puck Hollywood
11.2018 - 04.2020
Inventory Specialist - NAPA Auto Parts - Genuine Parts
11.2017 - 11.2018
Warehouse Lead - Levy Restaurants
04.2014 - 10.2017
Ruben Grajeda