Ruben Pinero
Hope Mills
Summary
Compassionate professional with a background in customer-focused roles. Skilled in patient education and maintaining high cleanliness standards. Prepared to leverage expertise to enhance service quality and ensure exceptional customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
El Cazador Mexican Grill & Cantina Sequim Wa
2800 Gillespie St.
08.2020 - Current
- Processed orders efficiently, ensuring accuracy and timeliness.
- Supported team members during peak hours to ensure smooth operations.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new staff on service protocols and menu details.
Server
La Perla
310 Glensford Dr.
03.2025 - 08.2025
- Collaborated with kitchen staff to meet special dietary requests.
- Maintained cleanliness and organization of dining and service areas.
- Supported team members during peak hours to ensure smooth operations.
- Resolved customer complaints swiftly, enhancing satisfaction and loyalty.
- Participated in team meetings to discuss service improvements and feedback.
- Set up tables in between patrons to reduce wait times.
Dental Assistant Volunteer
The Care Clinic
239 Robeson St Fayetteville
12.2024 - 01.2025
- Educated patients on proper oral hygiene practices and post-treatment care.
- Maintained cleanliness of workspaces by adhering to infection control standards.
- Monitored patient comfort levels during procedures, addressing concerns as needed.
- Provided compassionate patient care by addressing questions and concerns effectively.
Sales Associate
Express Clothing
119 Cross Creek Mall Fayetteville
03.2021 - 05.2021
- Assisted customers in selecting appropriate clothing based on their preferences and needs.
- Conducted regular inventory checks to ensure stock levels met customer demand.
- Processed sales transactions quickly and accurately to enhance customer satisfaction.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Grays Creek High School
5301 Celebration Dr Hope Mills, NC 2834805-2019
Skills
- Order processing
- Customer service
- Complaint resolution
- Team support
- Staff training
- Service improvement
- Patient education
- Cleanliness standards
Certification
BLS Provider
Bloodborne Pathogens for Healthcare Workers VPS
HIPAA Privacy & Security for Students VPS
Bloodborne Pathogens for Healthcare Workers VPS
HIPAA Privacy & Security for Students VPS
Timeline
Server
La Perla
03.2025 - 08.2025
Dental Assistant Volunteer
The Care Clinic
12.2024 - 01.2025
Sales Associate
Express Clothing
03.2021 - 05.2021
Server
El Cazador Mexican Grill & Cantina Sequim Wa
08.2020 - Current
High School Diploma -
Grays Creek High School