Ruben Romero
Miami
Summary
Dynamic Catering Manager with a proven track record at Chick-fil-A, excelling in event coordination and client engagement. Adept at optimizing inventory management and fostering strong relationships, I consistently deliver exceptional customer service and lead teams to achieve seamless operations, enhancing overall event success and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Catering Manager
Chick-fil-A
Miami
02.2025 - Current
- Coordinated catering operations for events and large orders, ensuring seamless execution in a fast-paced restaurant environment.
- Developed strong client relationships to accurately assess and fulfill catering requirements.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery.
- Trained and supervised team members on catering procedures and customer service standards.
- Managed inventory for catering supplies and equipment procurement, optimizing resources for events.
Warehouse Shift Lead
Best Buy
Miami
10.2023 - 02.2025
- Managed order picking, fulfillment, inventory, and asset tracking processes to ensure timely and accurate deliveries
- Supervised daily operations and ensured compliance with company policies.
- Coordinated inventory management, including stock replenishment and organization.
- Cleaned and organized workspace to promote efficiency and safety.
Pool Attendant
Florida's Bright & Blue Pools
Miami
02.2023 - 11.2023
- Maintained cleanliness in pool area to ensure a safe and enjoyable environment for guests
- Communicated daily with customers, delivering friendly service and addressing inquiries to enhance guest experience
- Providing excellent customer service
- Accommodated guests by managing check-in and check-out processes to streamline their arrivals and departures
Brand Representative Lead
Hollister Co
Miami
04.2022 - 11.2023
- Promoted brand identity by ensuring consistent presentation and customer interactions.
- Delivered exceptional customer service, enhancing customer satisfaction
- Sold clothing, contributing to overall store sales
- Collaborated with team to uphold visual merchandising standards, ensuring cohesive brand presentation
- Assisted in inventory management by restocking and organizing merchandise displays.
Education
Sports Medicine -
University of Miami
Miami, FL05.2028
Associate of Arts - Hospitality
Miami Dade College
Miami, FL12-2026
High School Diploma -
Miami Senior Highschool
Miami, FL06.2023
Skills
- Event coordination
- Inventory management
- Customer service
- Client engagement
- Order documentation
- Marketing
- Team leadership
- Time management
- Problem solving
- Communication skills
- Phone call answering
- Relationship building
- Calendar management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Catering Manager
Chick-fil-A
02.2025 - Current
Warehouse Shift Lead
Best Buy
10.2023 - 02.2025
Pool Attendant
Florida's Bright & Blue Pools
02.2023 - 11.2023
Brand Representative Lead
Hollister Co
04.2022 - 11.2023
Sports Medicine -
University of Miami
Associate of Arts - Hospitality
Miami Dade College
High School Diploma -
Miami Senior Highschool