Ruben Trejo
San Antonio,TX
Summary
Talented HR member with a career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
5
5
years of professional experience
Work History
Human Resources Manager
GardaWorld Security Services US
San Antonio, TX
01.2024 - Current
- Leadership to branch HR team members - may supervise 3 or more office support staff between two offices
- Oversee or manage selection, on-boarding and placement process specific to all new employees
- Oversee the on-boarding process to ensure compliance with company standards
- Communicate open and in process positions to all branch staff
- Distribute required weekly, monthly reporting
- Ensure compliance to GardaWorld required training including Welcome to GardaWorld, Supervisor Training, CPR, and Driver required assessments, training and checklist
- Facilitate employee engagement by co-writing eNPS action plans and encouraging officer recognition programs such as Officer of the Month and Making a Difference Awards
- Guarantee compliance for all state licensing requirements
- Enforce all state training requirements
- Support benefit communication during annual open enrollment and serve as ongoing liaison between officers and corporate office
- Ensure compliance with regulatory or collective bargaining requirements (where applicable)
- Process FMLA/LOA requests
- Manage all workers' compensation claims for the branch
- Ensure OSHA compliance and reporting for the branch
- Complete all requests for unemployment claims for the branch
- Responsible for creating a safety culture within the branch
- Facilitate branch progressive disciple policies and ensure it is executed fairly and consistently
- Respond to all Ethics & Compliance hotline alerts
- Investigate all allegations of policy violations.
Human Resources Coordinator
GardaWorld Security Services US
San Antonio, TX
09.2022 - 01.2024
- Maintain and update compliances (licenses, certifications) for employees, according to company, state requirements
- Conduct new hire orientation to ensure smooth onboarding process
- Push newly hired candidates through Brassring hiring system when needed, prior to employee orientation
- Schedule and coordinate off site drug screens, CPR trainings for required officers
- Implement and present new practices/ideas, to supplement employee experience,and adhere to company standards
- Answer any questions regarding payroll, benefits, and general inquiries, through email, telephone, and face to face interaction
- Order and maintain uniform inventory
- Work with recruiting, HR, and operations team to prioritize excellent employee experience
- Verify all required I-9 documentation received is correct, properly submitted according to company, federal standards
- Correct any payroll app errors, reset employee passwords when needed.
- Explained human resources policies and procedures to employees.
HR Administrative Assistant
Core-Mark International, Inc.
San Antonio, TX
04.2022 - 08.2022
- Assist HR manager with tasks (filing, transferring calls, answering HR related Questions.) Conduct new hire orientation for new employees
- Work with temp hiring agencies to ensure smooth transition of new employee training
- Have knowledge of company benefits, rules, and standards
- Organize and help conduct any planned events for employees
- Assist with any promotional events from HR department, others
- Direct visitors to correct personnel as they enter the building
- Make announcements to staff regarding benefit changes, events etc.
Apparel Lead
DICK'S Sporting Goods
San Antonio, TX
08.2019 - 04.2021
- Assist customers and answer any questions regarding product
- Assign tasks to apparel department of store, set guidelines and goals for given day
- Operate POS when needed, process returns and online orders per request
- Merchandise new product onto sales floor according to planned layouts, change of season
- Work with management to set goals for apparel team
- Be flexible to help with other departments of store when needed.
Education
Bachelor's - English
University of Texas at San Antonio
12.2021
Skills
- Supervisory experience
- Event Planning
- Payroll
- HRIS
- Employee Relations
- Microsoft Office
- Onboarding
- Safety Management
- Learning and Development
- Talent Acquisition
- Benefits
Accomplishments
- Awarded Branch Team Member of the year (2023)
Timeline
Human Resources Manager
GardaWorld Security Services US
01.2024 - Current
Human Resources Coordinator
GardaWorld Security Services US
09.2022 - 01.2024
HR Administrative Assistant
Core-Mark International, Inc.
04.2022 - 08.2022
Apparel Lead
DICK'S Sporting Goods
08.2019 - 04.2021
Bachelor's - English
University of Texas at San Antonio
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