Rubeya Nasrudin
Richmond Hill,NY
Summary
Dynamic Pharmacy Technician with proven expertise at Rite Aid, excelling in problem-solving and customer service. Enhanced inventory accuracy and streamlined operations, contributing to improved patient satisfaction. Skilled in FDA drug safety guidelines and maintaining confidentiality, ensuring compliance and quality assurance in all processes.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Rite Aid Pharmacy
03.2024 - 08.2025
- Processed prescription orders accurately and efficiently to ensure timely patient service.
- Assisted pharmacists in preparing medications, maintaining high standards of safety and compliance.
- Managed inventory levels through regular stock checks, minimizing shortages and expirations.
- Provided exceptional customer service by answering inquiries and resolving issues effectively.
- Maintained a clean, organized workspace to comply with health regulations and enhance workflow efficiency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Supervisor
Rite Aid
07.2019 - 03.2024
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members to enhance productivity and service quality.
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
- Implemented staff scheduling strategies to optimize workforce efficiency during peak hours.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Monitored cash handling procedures to ensure compliance with company policies.
Education
No Degree - Medical Assistant
Penn Foster Career School
Scranton, PASkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Labeling accuracy
- Stocking shelves
- Advanced math skills
- FDA drug safety guidelines
- Quality assurance and control
- Customer service
- Data entry
- Attention to detail
Timeline
Pharmacy Technician
Rite Aid Pharmacy
03.2024 - 08.2025
Supervisor
Rite Aid
07.2019 - 03.2024
No Degree - Medical Assistant
Penn Foster Career School